Our Typical Operating Procedures
First off, the moment you make your first call, you will be connected to one of our dispatchers located in Polk County. Our dispatchers have years of practical experience in gutter cleaning service and will give you the very best guidance and assistance.
We are going to figure out with you the previous time your gutters were cleaned and utilizing satellite images we will look at and access your home.
With this particular details we can offer you a fixed-price cost for rain gutter and downpipe cleaning as well as cleaning any kind of debris or perhaps leaves from the roof.
Following your phone call you will get an e-mail along with full written paperwork. We're going to confirm the price provided over the telephone along with the bid, explaining the break-down of charge, precisely what work will be performed and when we can carry out the job.
Our scheduling staff who has the duty to ensure our jobs are carried out immediately, they will be responsible for working out the ideal routes for our gutter cleaners to enable them to show up at the jobs within the most time & distance-efficient route, saving gas and time driving allows us to give you the greatest value.
Our gutter cleaning specialist will phone you 24 hours before your work commence day and will let you know their arrival time.
The cleaner will always introduce himself to you personally on planned arrival, and when you have time, we will walk around the residence together with you and you could mention any problem areas.
Before starting on the cleaning, pictures are taken of the major areas that will be worked on.
We will then first make use of the leaf blower to clean up dirt and leaves right from your roof so all this cleared before cleaning the rain gutters. All leaves will be collected with our shovels & packaged up.
With the roofing clean and clear, we go to the gutter, getting rid of leaves and dirt with trowels & scooping tools, we bag up all this clutter as we clear it, we don't let it stay on the roof structure or drop it to the ground underneath - we get the job done to the very best standards of cleanliness
With all the gutters all clear we move to the downpipes, checking that they are free and also clear of blockages, we bring specific equipment and tools to clean any blockages that could be there, we will also locate blockages that may not be visible at initial look.
Once done we take photographs of the completed job & share all those with you through email message.
We also deliver our invoices by email and you might elect to pay us by cheque, bank transfer, hard cash, or payment link in protected email, - you might also pay by visa or mastercard on the phone if you like
We call each of our clients right after the job has been carried out to make sure that the task was carried out to the highest benchmarks expected of us
