Our Typical Operating Procedures
Call us and you will be in touch with one of our local Nassau County despatchers that has plenty of practical experience and will also be capable to provide professional guidance.
We're going to establish with you the last time your rain gutters were cleaned and utilizing satellite imagery we can discuss and access your household.
Using this data we're going to give you a price tailored to you to clean up your gutters and downpipes and if feasible we will clear the leaves & rubble out of your rooftop.
You will receive a duplicate of the bid with all the paperwork right at the end of your call and this would confirm exactly what we will undertake, when we're going to do it and the amount it is going to cost.
All of our jobs are carried out promptly as a result of our experienced scheduling staff who will discover the ideal route for the gutter cleaner so they can work the most distance-efficient and time-efficient path. This saves traveling time and gas so we could pass on the value savings to the customers.
They are going to call you 24 hours just before your job is due to begin and they will provide you with an arrival time frame for our specialist to visit.
The cleaning professional will always, with no exception, introduce himself to you, so if you're readily available, they will ask to you personally be guided around the property or home and describe any issue he could spot.
We will take pictures of the major working area just before we start with the work.
The roofing is cleaned out of dirt, roofing shingle grit & leaves first of all, utilizing an electric blower and a scoop to gather big leaf heaps.
For quality benchmarks, right after the complete cleaning & clear of the roof, we proceed to the rain gutter, cleaning leaves/twigs and debris from that using specific tools such as trowels & collection tools, we place all of this in bags since we clean up the work area, next, we will carry those sacks along with us this means you don't really need to deal with them
Right after the roofing and rain gutters are cleared & cleaned out, we start checking the downpipes. We've special equipment to utilize for the cleaning & clearing up of these. Very often obstructions can be invisible & hidden. We clear these obstructions for you personally.
As soon as the job is done, we will take images of it and then send them an email to you.
Additionally, you will get by email, a receipt and invoice for the work performed. There are lots of approaches to pay off. You could pay by credit card on the telephone if you'd like or you may choose the payment link within the email message, by bank transfer, by cheque or by hard cash.
As soon as all work is finished, we call up our clients and check out their point of view of the job in order to ensure that the task was done as you expected and with the highest quality we provide you with
In the event that you aren't delighted for any reason, we will gladly come back and remedy the matter.
Mainly because our high quality work and possess highest benchmarks on cleaning, we can give you a 45-days warranty of no obstructions
