Our Standard Operating Processes
First of all, as soon as you make your very first call, you'll be connected to one of our dispatchers positioned in Hillsborough County. Our dispatchers possess years of experience in gutter cleaning service and will provide you with the best help & services.
We use satellite imagery to examine your premises & discuss when your rain gutters were last cleaned out as well as what condition they're in at present.
With this details we are able to provide fixed-price cost for rain gutter and downpipe cleaning and also cleaning any debris or leaves from the roof.
You will get your own personal copy of this price quote by e-mail to confirm exactly what we plan to do, when we can perform it and just how much it is going to cost.
Our appointment scheduling team will have earlier worked the best route for our cleaners, so that they can arrive at the work quickly and most cost efficient which will allows us to provide the very best services & very best cost saving on fuel and time.
The team is going to contact you 24 hours prior to the cleaning service start the job and can provide you a time gap for our technician team appears, although many of our jobs are carried out when the customer is not home
If you're home when the gutter cleaning specialist arrives, he will introduces himself and ask you to walk across the property or home with him discussing any key problem areas to deal with.
Prior to the beginning of the work we take photos of your gutters and roof and of the job about to be undertaken.
The roofing is cleaned of debris, shingle grit and fallen leaves first of all, employing an electrical blower plus a scoop to collect large leaf bundles.
For quality benchmarks, right after the complete cleaning and clear of your homes roof, we go to the rain gutter, clearing leaves and dirt from it using specific tools like trowels & collecting equipment, we put all of this in bags as we clean the work area, and then, we will take on those bags with us this means you don't really need to take care of them
Our next step is checking your downspouts and making sure there are no clogs or blockages. We employ special equipment and tools to address blockages and we can also locate blockages which aren't necessarily obvious at first glance.
We will send an email with pictures of all of the spots that were cleaned and cleared once the job is finished.
You will also get invoices & receiptsby e-mail so that you can pay off by hard cash, safe email payment url, check, or bank transfer. If you prefer, you can even pay over the phone using a credit card.
We always call our consumers after completion of the project to make certain they're content with the high benchmarks we attempt to provide.
In the event that you are not satisfied for any reason, we will gladly revisit and fix the matter.
