Precisely How Our Process Works
To begin with, as soon as you make your first call, you will end up connected to one of our dispatchers located in Polk County. Our dispatchers have many years of working experience in gutter cleaning and can give you the best help and assistance.
We're going to take a look at your household using satellite images and having a brief conversation with you on the condition of your rain gutters and information on when they were previously cleaned out.
Using this details we will provide a price customized for your requirements to clean out your gutters and downpipes and when achievable we will clear the leaves & rubble out of your roof.
Following your phone call you will get an e-mail along with full written paperwork. We will affirm the price given over the telephone along with the bid, outlining the break-down of price, what job is going to be performed and when we can do the job.
Our appointment scheduling team will have previously worked the best route for our cleaners, so that they are able to arrive at the work promptly and most cost-effective that will allows us to provide you with the very best service and very best value saving on gasoline and time.
Our gutter cleaning tech will call you 24 hours prior to your job commence day and will let you know their arriving time.
The cleaning personal will always, without exception, introduce himself to you, so if you're available, they will ask to you be guided around the residence and describe any issue he could possibly identify.
Just before we start, we just take photographs of all the main regions we will be working in.
We start out with the roof structure, cleaning up it down of debris, leaves and roofing shingle grit, we utilize a blower to achieve this, and also use scoops to grab big heaps of fallen leaves.
When the roof clean and clear, we proceed to the rain gutter, removing fallen leaves & dirt with trowels & scooping tools, we bag up all of this dirt once we clean up it, we don't let it stay on your roof structure or throw it to the ground below - we get the job done to the very best benchmarks of cleaning
Now, with the gutters all cleaned out, we turn to examine the condition of the downspouts, to determine if they're free from blockages & full clear, our team is well-equipped with the right tools to clear out obstacles that could be a problem for the water to move, additionally, we're capable to identify obstructions that won't be obvious or visible at the initial look
Once completed we take pictures of the carried out job and share those with you through email.
You will also receive by e-mail, a bill and receipt for the work performed. There are lots of ways to pay. You may pay by card over the telephone if you wish or you could choose the payment link in the e-mail, by bank transfer, by cheque or by hard cash.
We always call up our consumers following conclusion of the job to make sure they are content with the high standards we attempt to offer.
Should our job not really fulfill & exceed your expectations, we will attend your house in Map of Oakland Park to treat the problem without any kind of fuss.
At Ken's Gutters, we're perfectionists and are thrilled to offer every client a 45-day warranty.
