Our Standard Working Procedures
First of all, whenever you call us, you'll be connected with one of our Polk County centered despatchers, our rain gutter cleaning despatchers have got many years of practical experience in the business and offer professional support & service.
Then we will look at your residence utilizing satellite images & discuss with you when these were last cleaned, along with the condition of the rain gutters.
By using this details we are going to provide a price customized to you personally to completely clean your gutters & downspouts and if possible we will clean up the leaves and clutter from your roof structure.
You receive your own personal copy of this quote by e-mail to validate precisely what we plan to do, exactly when we could do it and the amount it will cost.
We have a team specialized on work schedules and timelines, they make certain that our work are performed immediately, they are accountable of the paths the gutter cleaners take, so, their task is find the best path to the needed locations to save time and take the most efficient route, in this way, not just fuel cost is saved but gives to you personally effective cost.
Our team is going to phone you 24 hours before the cleaning service start the job and can give you an time space for the professional team appears, although many of our jobs are done when the customer is not home
The cleaning service professional will, without exception, introduce himself to you, and if you are readily available, they are going to request to you be guided across the residence and express any problem that he could identify.
Before we begin, we take photos of all of the major regions we will be doing work in.
The task begins at the roofing, cleaning up all of the remains of fallen leaves, debris & gravel. For this particular job, we make use of a blower as primary device, among the other tools we could point out shovels to collect large heaps of fallen leaves
When the rooftop is cleaned, we will get rid of dirt & leaves/twigs from your gutter using scooping tools & trowels. All of the clutter is nicely bagged up as we work. Nothing gets tossed on to the floor or left on the roof.
Now, with the gutters all cleaned out, we turn to check the condition of the downpipes, to find out whether they're free of obstructions and 100 % clear, our company is well-equipped with the appropriate tools to eliminate obstructions that could be a problem for the rain water to pass, additionally, we're capable of detect blockages that will not be apparent or visible at first look
We are going to send an e-mail with pictures of the locations which were cleaned and cleared as soon as the job is done.
You will also receive invoicesby email so that you can pay out by hard cash, safe email payment url, bank transfer, or check. If you prefer, you could also pay over the phone with a credit card.
You will get a call from our company soon after the work has been completed to ensure you are pleased with the work and that the job was done to the highest standards that we guarantee.
Should our job not really satisfy and exceed your expectations, we will attend your house in Manor at West Haven to treat the problem with no fuss.
