How We Work
First off, as soon as you make your first call, you will end up connected to one of our dispatchers located within Hillsborough County. Our dispatchers possess years of practical experience in gutter cleaning and can provide you with the very best guidance & assistance.
We use satellite imagery to assess your home and explore when your gutters were previously cleaned out and just what condition they are in right now.
Using this information we could provide fixed-price charge for gutter & downpipe cleaning as well as cleaning up any clutter or leaves off the roof structure.
You will receive a duplicate of the bid with all of the documentation right at the end of your phone call and this will confirm precisely what we are going to perform, when we are going to do it and the amount it's going to cost you.
All our jobs are carried out quickly as a result of our experienced scheduling team who will discover the right route for the gutter cleaner to enable them to work out the most time-efficient and distance-efficient route. This will save driving time & gasoline so that we can pass on the value savings to our customers.
You will receive a phone call 24 hours ahead of the scheduled task to give you a window of arrival when the tech is going to be there.
The cleaning professional will always, without exception, introduce himself to you, so if you're readily available, they'll ask to you personally be taken across the residence & express any issue that he could detect.
Before beginning on the cleaning, pictures are taken of your major areas that are going to be worked on.
We commence with the roofing, cleaning it down of leaves, debris and shingle grit, we use a blower to perform this, and also use shovels to grab large heaps of fallen leaves.
For top quality standards, right after the full cleaning and clear of your roof, we proceed to the rain gutter, cleaning leaves/twigs and dirt from that utilizing tools like trowels & collecting tools, we put all of this in baggage as we clean the workspace, then, we're going to take those sacks with us which means you do not have to take care of them
Following the roof & rain gutters are cleared & cleaned out, we begin checking the downpipes. We have got special equipment to employ for the cleaning & clearing of them. Frequently obstructions can be undetectable & unseen. We clear out these blockages for you personally.
Once done we take pictures of the completed work & share all those with you through email message.
You will also get by e-mail, an invoice and receipt for the work done. There are numerous approaches to pay. You may pay by credit card on the telephone if you'd like or you could choose the payment url inside the email, by bank transfer, by cheque or by hard cash.
We contact all our customers following the job has been carried out to make certain that work was successfully done to the high standards anticipated from us
If you aren't delighted for any reason, we will happily return and remedy the matter.
At Ken's Gutters, we're perfectionists and are happy to offer each customer a 45 day assurance.
