Our Typical Operating Processes
To begin with, the moment you make the first call, you will end up connected with one of our very own dispatchers located in Orange County. Our dispatchers have many years of practical experience in gutter cleaning and can give you the best guidance & services.
We use satellite imagery to assess your premises and discuss when your rain gutters were last cleaned and what condition they are in right now.
With this particular details we could give you a fixed-price cost for rain gutter & downpipe cleaning and also cleaning up any kind of dirt or leaves and twigs from the roof.
You get your own copy of the price quote by email to validate exactly what we intend to do, exactly when we can do it & exactly how much it's going to cost.
Our scheduling team will likely have earlier worked the very best route for our cleaners, so that they can arrive at the work promptly and most cost-effective that will allows us to provide you with the very best services and best cost saving on fuel as well as time.
They are going to contact you 24 hours before your job is due to begin and they will provide you an arrival time frame for our tech to attend.
If you're home once the rain gutter cleaner arrives, he's going to introduces himself as well as request you to walk around the residence with him indicating any kind of major problem areas to handle.
Before the beginning of the work we will take photographs of the gutters as well as roof and of the job about to be done.
The rooftop is cleaned of debris, shingle grit and leaves to start with, using an electrical blower as well as a scoop to gather big leaf bundles.
With all the roof thoroughly clean & clear, we move to the rain gutter, eliminating fallen leaves and debris with trowels and scooping devices, we bag up all of this rubble as we clean up it, we don't let it sit on the roof structure or put it to the ground underneath - we work to the very best benchmarks of cleanliness
Right now, with the rain gutters totally cleaned, we proceed to examine the condition of the downpipes, to find out whether they are free from blockages & 100 % clear, our team is well equipped with the appropriate tools to eliminate blockages that may well be a problem for the rain water to flow, furthermore, we're capable of locate obstructions that may well not be obvious or visible at first look
Once completed we take photos of the carried out work & share these with you by email.
We also issue our bills through email and you might elect to pay out us by cheque, cash, bank transfer, or settlement link in protected email, - you might also pay off by credit card over the telephone if you want
We always get in touch with our customers after conclusion of the task to ensure they're content with the high standards we attempt to offer you.
Because we're perfectionists and execute our cleaning work to accurate standards, we are more comfortable giving a 45 day no clog assurance.
Should our job not really fulfill & surpass your expectations, we are going to attend your property in Malibu Groves to treat the issue without any fuss.
