Our Course of Action
Our Hillsborough County centered despatchers have got several years of practical experience and they will offer expert help and assistance right from the minute you call.
We're going to determine together with you the previous time your gutters were cleaned and cleared and utilizing satellite imagery we will look at & access your property.
By using this details we're going to provide a price tailored to you personally to clean up your rain gutters and downpipes and if possible we will clean up the leaves and debris from your roof.
Following your telephone call you will get an email along with full written documents. We're going to confirm the cost given over the telephone along with the bid, describing the break-down of price, exactly what job is going to be carried out and when we can complete the task.
Our appointment scheduling team will likely have previously worked the very best route for our cleaners, so they can easily arrive at the job punctually and most cost effective that will permits us to give you the very best service & very best cost saving on gasoline as well as time.
They are going to call you 24 hours before your work is due to start and they'll provide you an arrival window for our tech to attend.
Often our tasks are carried out while the client has gone out since we are just working on the outdoors of the house. However if you are remaining in for us we will contact you if for any reason in the event the timing changes.
Immediately after arrival the cleaner will introduce himself to you and, when you are home and have the time, walk around the property together with you to let you know the problem areas.
We are going to take pictures of the main working area before commence with the task.
We will initially use the leaf blower to clean up dirt and leaves from the roofing so all this removed before cleaning the gutters. All leaves will be picked up with the shovels and packaged up.
With all the roof structure clean & clear, we move to the gutter, eliminating leaves/twigs and dirt with trowels and scooping devices, we bag up all this debris once we clear away it, we don't leave it on the roofing or drop it to the floor below - we get the job done to the top benchmarks of cleaning
With all the gutters all clear we go to the downspouts, checking they are free and clear of blockages, we carry specific tools and equipment to clean any kind of obstructions that could be there, we can also locate blockages that may not be noticeable at first look.
Once complete we take photos of the finished job and share these with you by email message.
We also give our invoices and receipts through e-mail and you may opt to pay us by cheque, cash, bank transfer, or payment link in protected e-mail, - you can also pay off by credit card on the phone if that suits you
After all work is done, we get in touch with our customers and get their thoughts and opinions of the job to make sure that the task was done as expected and also the best quality we offer
At Ken's Gutters, we're perfectionists and so are thrilled to offer every customer a 45-day warranty.
In the event that you are not satisfied for whatever reason, we will gladly return and fix the issue.
