Just How Our Procedure Works
To start with, as soon as you make your first call, you'll be connected to one of our dispatchers located in Lake County. Our dispatchers possess many years of practical experience in gutter cleaning and will give you the best help & assistance.
We're going to examine your home utilizing satellite images and having a short conversation with you relating to the condition of your rain gutters and when these were previously cleaned out.
Using this information, we're going to provide a fixed price bill for cleaning your gutters and clearing the downspouts, and when possible, additionally cleaning the leaves and debris out of your rooftop.
You will get a copy of the bid & complete records by e-mail right after the call, this confirms just what we're going to undertake, when we will do it, and just how much it will cost you
Our appointment scheduling team who has the duty to ensure all our tasks are carried out punctually, they are in command of working out the very best paths for our gutter cleaners to enable them to attend the tasks in the most time & distance efficient path, conserving gas & time driving allows us to give you the best value.
You will receive a phone call 24 hours ahead of the scheduled job to provide you a window of arrival when the technician is going to be there.
Be reassured that when for whatever reason this changes, you're going to be alerted beforehand, saving you the wait around, however, the most of our works are performed when the customer is not at home.
If you're home once the rain gutter cleaning specialist arrives, he's going to introduces himself and ask you to walk all around the property with him indicating any kind of critical trouble spots to address.
Just before we start, we take photographs of all of the major places we will be doing work in.
We start out with the roof, clearing it down of debris, leaves and roofing shingle grit, we make use of a blower to get this done, as well as use scoops to pick up large bundles of leaves.
All of our gutter cleaning specialists do the job with high benchmarks of cleanliness during the job. They are going to next begin cleaning the rain gutters using scooping tools & bag up as they clear out, this means hardly any clutter is left on to the ground to remove later or have blow aside.
Right after the roof & rain gutters are cleared & cleaned out, we start checking the downspouts. We've special equipment to use for the cleaning and clearing of them. Frequently obstructions can be invisible & hidden. We clear out these obstructions for you personally.
We will send you an e-mail with photographs of all the spaces that have been cleaned out after the work is done.
Additionally, you will get invoicesby email so you can pay out by cash, safe email payment link, bank transfer, or check. If you prefer, you may also pay over the phone using a card.
We always call our customers following conclusion of the project to ensure they're satisfied with the high standards we attempt to offer.
At Ken's Gutters, we are perfectionists and so are thrilled to give each client a 45-days warranty.
Our service plan provides regular scheduled cleaning up of gutters and downpipes to keep the residence protected. We will visit 2-4 times each year depending on your rain gutter layout and rooftop type in addition to what types of trees are actually bordering your household.
