Exactly How Our Process Works
Our Nassau County based despatchers have many years of working experience and they will offer professional help & assistance from the minute you contact us.
We will examine your residence using satellite images and having a quick talk together with you relating to the condition of the gutters and information on when they were last cleaned.
By using this information we're going to provide you with a price customized for your requirements to clean up your rain gutters & downspouts and if possible we will clean the leaves & clutter out of your roofing.
Following the telephone call you will receive an e-mail along with full written documentation. We will confirm the cost provided over the phone along with the bid, explaining the break-down of charge, exactly what job will be performed and when we can carry out the task.
Our appointment scheduling team who has the responsibility to make sure all our jobs are completed promptly, they happen to be in charge of working out the best routes for our gutter cleaners to allow them to be present at the tasks within the most time and distance-efficient route, conserving fuel and time driving allows us to provide you with the greatest value.
Our gutter cleaning professional will call you 24 hours before your job commence day and is going to let you know their arrival time.
When this should change, you're going to be well informed beforehand so you don't have to wait around for. A lot of our work is done without the need of the customer being house too.
If you're home when the gutter cleaner arrives, he's going to introduces himself and also request you to walk all around the property with him pointing out any critical trouble spots to address.
Before starting on the cleaning, photographs are taken of the main areas that'll be worked on.
We begin with the roof structure, cleaning it down of debris, leaves & shingle grit, we make use of a blower to get this done, as well as make use of scoops to pick up big bundles of fallen leaves.
With the roof structure clean & clear, we move to the gutter, removing leaves and dirt with trowels & scooping devices, we bag up all this debris when we clear it, we don't let it sit on the rooftop or drop it to the ground below - we do the job to the top standards of cleaning
With all the gutters totally clear we go to the downpipes, checking they are totally free and clear of obstructions, we carry specific tools and equipment to clear any obstructions that might be there, we can also detect obstructions that may not be noticeable at first look.
When the job is completed we will take photos of all of the job done and will present these with you by email message. You will subsequently be able to observe the before and after.
You will also receive invoices and billsby email so that you can pay by hard cash, secure email payment link, check, or bank transfer. If you like, you can also pay over the phone with a visa or mastercard.
We always call our consumers after completion of the work to ensure they are pleased with the high benchmarks we aim to provide.
Because we're perfectionists & execute our cleaning work to accurate standards, we're more comfortable offering a 45-day no block guarantee.
Should you be disappointed with all the work that's been completed, we will be sure to support & correct your complaints with no hassle
