Exactly How Our Process Works
To begin with, when you call us, you will be connected with one of our Highlands County based despatchers, our rain gutter cleaning despatchers have got years of working experience in the industry and provide professional support and assistance.
We then will look at your residence using satellite images and speak with you when they were last cleaned out, and the condition of the gutters.
By using this information, we will provide a fixed price bill for cleaning your gutters and clearing the downpipes, and when possible, also cleaning the leaves & debris out of your roofing.
Following your phone call you will get an email with full written documentation. We will affirm the cost given over the telephone along with the bid, explaining the break-down of charge, what work is going to be carried out and when we will perform the job.
All our tasks are carried out punctually as a result of our experienced scheduling staff who will discover the best route for our gutter cleaner to enable them to work out the most distance-efficient and time-efficient route. This will save driving time and gas so we could pass along the value savings to our clients.
The team is going to call you 24 hours before the cleaning service start off the job and can give you an time space for our specialist team appears, although many of our jobs are done when the customer is not house
Be assured that if for any kind of reason this alters, you're going to be notified beforehand, helping you save the wait, however, the majority of our works are executed when the customer isn't in the house.
If you are home when the rain gutter cleaning specialist arrives, he will introduces himself as well as ask you to walk around the residence with him mentioning any kind of critical problem areas to address.
Before commencing on the cleaning work, pictures are taken of your key areas that are going to be worked on.
The rooftop is cleaned out of debris, shingle grit and leaves to start with, using an electric blower plus a scoop to collect big leaf bundles.
For superior quality benchmarks, right after the full cleaning and clear of the roof, we turn to the gutter, cleaning leaves/twigs & dirt from it utilizing tools such as trowels and collecting tools, we place all of this in baggage since we thoroughly clean the work area, after that, we're going to carry those sacks along with us so you don't need to deal with them
Our next step is checking your downspouts & making sure there aren't any clogs or blockages. We employ specialized equipment to deal with obstructions and then we could also discover blockages that are not always obvious on the outside.
As soon as the job is complete, we will take images of it and then email them to you.
Additionally, you will receive invoices and receiptsby email so you can pay by hard cash, safe e-mail payment link, check, or bank transfer. If you prefer, you can also pay over the telephone using a visa or mastercard.
After all work is finished, we call up our customers and check their opinion of the work in order to make certain that the task was done as you expected and also the highest quality we provide you with
Our service package provides regular planned clearing of gutters and downspouts to maintain your residence protected. We're going to visit 2-4 times every year based upon your rain gutter style & rooftop type as well as what sorts of trees are near your household.
