Our Standard Working Procedures
First off, as soon as you do make your first call, you'll be connected with one of our dispatchers positioned in Lake County. Our dispatchers possess several years of practical experience in gutter cleaning and will give you the best help and services.
We are going to figure out together with you the previous time your rain gutters were cleaned and using satellite imagery we will look at and view your home.
Using this details we're going to provide a price personalized to you to clean your rain gutters and downpipes and when feasible we will clean up the leaves & debris from your roofing.
You get your own personal copy of the price quote by e-mail to confirm precisely what we plan to do, exactly when we could do it & exactly how much it will cost.
Our jobs are done punctually thanks to our experienced scheduling team that will discover the very best route for the gutter cleaner to enable them to work the most time-efficient and distance-efficient path. This saves traveling time and gas so that we can pass on the cost savings to the customers.
You will receive a phone call 24 hours ahead of the scheduled task to provide you with a window of arrival when the professional will be there.
Upon arrival the cleaner is going to introduce himself to you and, when you're home and have the time, walk around the property together with you to let you know the trouble spots.
Before the start of the job we will take photographs of the gutters and roof and of the work about to be carried out.
We will then first use the leaf blower to clean dust & fallen leaves right from your roof structure so all of this removed just before cleansing the rain gutters. All leaves will be collected using our scoops and parcelled up.
When the roofing clean & clear, we move to the gutter, removing leaves/twigs and dirt with trowels & scooping devices, we bag up all this clutter when we clear away it, we don't let it stay on your rooftop or dump it to the floor below - we get the job done to the highest benchmarks of cleaning
With all the gutters totally clear we proceed to the downpipes, examining they are totally free and also clear of blockages, we carry specific tools and equipment to get rid of any kind of obstructions that might be there, we will also detect obstructions that may not be visible at first look.
When the job is done, we will take images of it & send them an email to you personally.
You will also receive by e-mail, an invoice and receipt for the work performed. There are several ways to pay. You may pay by card on the telephone if you'd like or you could choose the payment url inside the email message, by bank transfer, by check or by hard cash.
We generally call up our customers after conclusion of the task to make certain they're very pleased with the high standards we attempt to provide.
We will return to your house, with no fuss, and remedy any issues when we haven't surpassed your anticipations.
Our service package offers you routine scheduled clearing of gutters and downspouts to maintain the household protected. We will visit 2-4 times every year based on your rain gutter layout & roof structure type as well as what types of trees are surrounding the house.
