Our Standard Operating Processes
Contact us and you'll be in touch with one of the local Lake County despatchers who has plenty of practical experience and will be in a position to provide expert assistance.
Then we will look at your residence using satellite images and speak with you when these were previously cleaned out, along with the condition of the rain gutters.
A set price will be presented to you personally for the cleaning up of the roof when possible & clearance & cleaning of the rain gutters & downspouts all-around your house.
Following the phone call you will get an email along with full written documents. We will affirm the price provided over the phone and the bid, describing the break-down of charge, exactly what work will be performed and when we can do the job.
Our scheduling staff who has got the duty to make sure all our tasks are done promptly, they're in command of figuring out the ideal routes for our gutter cleaners so they can show up at the tasks within the most time & distance-efficient path, conserving fuel & time driving allows us to provide you with the best value.
Our team is going to phone you 24 hours prior to the cleaning service start off the job and can provide you with an time space for our technician team appears, although many of our jobs are completed when the customer isn't in the house
Right after arrival the cleaning specialist will introduce himself to you personally and, if you are home and have the time, walk around the property or home together with you to let you know the troublesome areas.
Before starting on the cleaning, photographs are taken of the main areas that'll be worked on.
The task starts at the roofing, cleaning up all the remains of fallen leaves, dirt and tiny rocks. To do this task, we use a blower as key device, among the list of various other equipment we can point out scoops to collect large bundles of leaves
Our gutter cleaning specialists work with high standards of cleanliness all through the work. They're going to next start off clearing the rain gutters utilizing scooping equipment & bag up while they clear out, this means hardly any clutter is left behind on the floor to eliminate later and have blow away.
Now, with the gutters all cleaned out, we proceed to check the condition of the downspouts, to find out whether they are totally free of blockages & 100 % clear, our team is well-equipped with the proper tools to eliminate obstructions that may well be a problem for the rain water to flow, in addition, we are capable to detect obstructions that won't be apparent or visible at the initial look
We will send you an email with photographs of the locations which were cleaned as soon as the job is finished.
Also by e-mail, we deliver our invoices for the service charge, for payments procedure, we offer you different choices, as check, hard cash, bank transfer, or payment url via a secure email, also, you might use your mobile phone to pay out by credit card
You will receive a call from us as soon as the work has been completed to make certain you are content with all the work and also that the job was finished to the very high standards that we promise.
Because we're perfectionists & carry out our cleaning to accurate standards, we are more comfortable offering a 45-day no blockage warranty.
Should our work not really fulfill & surpass your anticipations, we are going to attend your property in Las Colinas to remedy the issue with no hassle.
Our service package provides regular scheduled cleaning up of rain gutters & downspouts to maintain your residence protected. We will visit 2 to 4 times every year based on your gutter layout and rooftop type in addition to what sorts of trees are actually bordering the house.
