Our Standard Operating Processes
Firstly, the minute you make your first call, you'll be connected with one of our very own dispatchers situated in Charlotte County. Our dispatchers have got many years of practical experience in gutter cleaning and can provide you with the very best guidance & services.
We are going to determine with you the last time your gutters were cleaned and cleared and using satellite images we can look at and view your house.
Using this data, we are going to provide you with a set price invoice to clean your rain gutters and clearing the downspouts, and if probable, also cleansing the leaves and clutter from the rooftop.
You get your own copy of the quote by e-mail to confirm precisely what we plan to do, when we could do it and how much it is going to cost.
Our appointment scheduling team who has got the obligation to make sure that all of our tasks are done promptly, they happen to be in command of figuring out the best routes for our gutter cleaners to allow them to show up at the tasks in the most time and distance efficient route, conserving gas & time driving permits us to provide you with the best value.
You will get a call 24 hours prior to the scheduled task to provide you a window of arrival when the tech will be there.
Be confident if this changes for any reason you're going to be informed ahead of time, helping you save from waiting for us, although a lot of of our work is performed when the client isn't home
If you are home when the rain gutter cleaning specialist arrives, he's going to introduces himself and also ask you to walk all around the property with him pointing out any kind of major problem areas to take care of.
We're going to take photos of the major of the working spot prior to we begin with the task.
The work commences on the roofing, cleaning up all the remains of leaves, debris and tiny rocks. For this particular job, we use a blower as key tool, among the list of various other tools we can point out scoops to collect large heaps of fallen leaves
Once the roof structure is cleaned out, we are going to take away debris & fallen leaves from the gutter utilizing collecting tools and trowels. All the clutter is properly packaged up as we work. Absolutely nothing gets tossed on to the floor or left on the roof.
After the roof & gutters are cleared and cleaned out, we move onto checking the downspouts. We've specialized equipment to use for the cleaning & clearing up of all of these. Frequently blockages could be undetectable & unseen. We clean up all these blockages for you personally.
Once complete we take photos of the finished work & show all those with you through e-mail.
Also by e-mail, we send out our bills for the service charge, for payments process, our company offers you diverse options, as cash, cheque, bank transfer, or payment url via a risk-free email, additionally, you may use your cell phone to pay by credit card
We call up our clients following the work has been completed to ensure that the job was completed to the highest benchmarks expected from us
If you are not delighted for any reason, we are going to happily revisit & fix the problem.
