Our Typical Working Processes
To start with, whenever you call us, you'll be connected with one of our Lake County centered despatchers, our rain gutter cleaning despatchers have several years of practical experience in the industry and offer expert support & service.
We then will check at your home employing satellite imagery & check with you when they were last cleaned out, as well as the condition of your rain gutters.
With this particular details we are able to give you a fixed-price charge for rain gutter and downspout cleaning as well as cleaning up any debris or leaves off the roofing.
You will receive a copy of this bid and complete documentation by email right after the phone call, this shows just what we are going to undertake, when we will do it, and just how much it'll cost you
We've got a staff specialized on work schedules and timelines, they will ensure that our work are performed immediately, they are responsible of the routes that the gutter cleaners take on, so, their role is locate the ideal route to the necessary places in order to save time and take the most effective route, by doing this, not just gasoline cost is actually saved but gives to you effective cost.
You will get a phone call 24 hours prior to the scheduled job to provide you a window of arriving time when the tech will be there.
Be confident when this varies for whatever reason you'll be told ahead of time, saving you from waiting around for us, although many of our work is performed when the customer is not in the house
The cleaning specialist will always introduce himself to you on planned arrival, and if you have time, we will walk around your property together with you and you can discuss any troublesome areas.
Just before we start, we take photographs of all main areas we will be working in.
The roof is cleaned out of dirt, roofing shingle grit & leaves to start with, employing an electrical blower plus a scoop to get together big leaf bundles.
When the roofing clean and clear, we proceed to the rain gutter, getting rid of leaves/twigs & dirt with trowels and scooping devices, we bag up all this dirt once we clear it, we don't let it sit on your roofing or put it to the floor beneath - we do the job to the top standards of cleaning
The next stage is checking your downspouts and making sure there aren't any clogs or blockages. We make use of special equipment and tools to handle blockages and we could also discover obstructions which are not necessarily noticeable initially.
We are going to send you an email with photos of all the locations that were cleaned once the job is concluded.
You will also receive by email, a bill and receipt of the work carried out. There are plenty of ways to pay off. You are able to pay by credit card over the telephone if you wish or you can click the payment url in the email, by bank transfer, by check or by cash.
When all work is done, we get in touch with our customers and get their opinion of the job in order to ensure that the job was done as you expected and with the high quality our company offers
Our service plan features routine scheduled cleaning of gutters & downpipes to maintain your house protected. We will visit 2 to 4 times a year according to your gutter layout & roof structure type as well as what types of trees are around the house.
