Our Standard Working Procedures
First of all, once you call us, you'll be in touch with one of our Lake County based despatchers, our gutter cleaning despatchers have got several years of working experience in the business and offer professional guidance and service.
We make use of satellite imagery to assess your house & explore when your rain gutters were previously cleaned and just what condition they're in right now.
A fixed price will then be given to you for the cleaning of the roof structure if possible & clearance & cleaning of the rain gutters and downpipes around your residence.
You will get a copy of the bid with all the documentation right at the end of the call and this will confirm exactly what we are going to undertake, when we are gonna do it & the amount it's going to cost.
Our appointment scheduling staff who has got the obligation to make certain all of our jobs are completed punctually, they will be in command of working out the ideal paths for our gutter cleaners to enable them to show up at the tasks in the most time and distance-efficient route, saving fuel and time driving allows us to provide you with the greatest value.
Our team will contact you 24 hours prior to the cleaning services start off the work and can provide you an time space for the specialist team appears, although a lot of our tasks are done when the customer is not in the house
When this should change, you'll be well informed beforehand so you do not have to wait around. A lot of our tasks are completed without the need of the client staying at residence too.
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself and ask you to walk around the property with him discussing any critical problem areas to handle.
Before commencing on the cleaning work, photos are taken of your key areas that'll be worked on.
The job commences on the roof, cleaning up all the remains of leaves, dust and gravel. To do this job, we use a blower as main device, among the list of various other equipment we could mention shovels to collect huge bunches of leaves
After the roofing is cleaned, we will take away debris & leaves from the rain gutter using scooping tools & trowels. All of the clutter is properly packaged up while we do the job. Absolutely nothing gets thrown on to the floor or left behind on the roofing.
The next step is looking at your downspouts and ensuring there are no clogs or obstructions. We make use of specialized equipment and tools to handle blockages and we can also find obstructions that aren't always visible initially.
We are going to send you an email with photographs of all the areas which were cleaned once the job is concluded.
Additionally by email, we send our invoices for the service cost, for payments method, our company offers you different choices, as hard cash, cheque, bank transfer, or payment url via a risk-free e-mail, furthermore, you can use your phone to pay by credit card
We contact our customers right after the job has been finished to make sure that the work was completed to the very high benchmarks anticipated of us
Because we are perfectionists & execute our cleaning work to accurate benchmarks, we're more comfortable providing a 45-day no block guarantee.
If you are not pleased for whatever reason, we will gladly come back and remedy the problem.
