Our Standard Operating Processes
To start with, the moment you do make the first call, you will be connected with one of our dispatchers located in Polk County. Our dispatchers have years of practical experience in gutter cleaning service and will provide you with the best help & services.
We're going to assess your home utilizing satellite imagery and having a quick discussion with you about the condition of the gutters and details on when they were previously cleaned out.
By using this data, we will provide you with a fixed price bill for cleaning your gutters & clearing your downpipes, and if probable, also cleaning the leaves and clutter from the roofing.
You will get a duplicate of this bid and full documents by e-mail soon after the call, this confirms exactly what we're going to undertake, when we will perform it, and how much it'll cost you
Our scheduling team who has the duty to make sure that all our jobs are carried out punctually, they are responsible for working out the ideal routes for our gutter cleaners so they can be present at the jobs in the most time & distance efficient path, conserving gasoline and time driving allows us to give you the greatest value.
They will contact you 24 hours before your work is due to begin and they can provide you an arrival window for our professional to visit.
If you are home when the rain gutter cleaner arrives, he's going to introduces himself as well as ask you to walk across your residence with him discussing any kind of critical troublesome areas to address.
We are going to take pictures of the key working spot prior to we commence with the task.
The job commences on the roofing, clearing all of the remains of fallen leaves, dust & stones. To do this task, we utilize a blower as key tool, among the various other tools we could mention scoops to collect huge bundles of fallen leaves
Our gutter cleaning specialists work with highest benchmarks of cleanliness all through the job. They will next start out cleaning the gutters using scooping tools & bag up as they clean up, this means absolutely no clutter is left behind on to the ground to clean up later or have blow aside.
Now, with all the rain gutters all cleaned, we turn to examine the condition of your downspouts, to determine if they are clear of blockages and full clear, our team is well equipped with the proper tools to remove blockages that could be a problem for the water to move, additionally, we're capable of identify obstructions that won't be apparent or visible at the initial look
When complete we take photos of the carried out work and share all these with you through email.
In addition, we send our bills and invoices by e-mail and you may elect to pay us by cheque, bank transfer, cash, or payment link in safe email, - also you can pay off by credit card over the telephone if you like
You will get a phone call from us right after work was concluded to make sure you are content with the work and that the task was done to the highest standards which we guarantee.
