Our Standard Working Processes
To begin with, the moment you do make your very first call, you will be connected with one of our very own dispatchers positioned in Polk County. Our dispatchers possess many years of practical experience in gutter cleaning and can provide you with the very best guidance & assistance.
We will measure your household using satellite imagery and having a short conversation together with you on the condition of the rain gutters and when these were previously cleaned.
Using this information, we will give you a set price bill to clean your gutters and clearing the downspouts, and when possible, also cleaning the leaves & rubble out of your rooftop.
You will get a copy of the offer with all of the documents right at the end of the call and this will confirm exactly what we are going to carry out, when we are going to do it & just how much it is going to cost you.
Our scheduling team will likely have previously worked the best route for our cleaners, so that they can easily reach the job quickly and most cost efficient that will allows us to provide the top service and best value saving on fuel as well as time.
You will receive a call 24 hours before the scheduled task to give you a window of arriving time when the technician is going to be there.
The cleaner will always introduce himself to you personally upon arrival, and if you have got time, we're going to walk across the property along with you and you can mention any problem areas.
We will take photos of the major of the working section before commence with the work.
We will first use the leaf blower to clean off debris and fallen leaves from the roof structure so all this cleaned prior to cleaning the rain gutters. All leaves will be collected with the scoops and bagged up.
When the roof structure thoroughly clean & clear, we move to the gutter, eliminating leaves & dirt with trowels & scooping tools, we bag up all this rubble once we clean up it, we don't let it sit on your roof structure or dump it to the ground underneath - we do the job to the very best benchmarks of cleaning
Now, with the rain gutters all cleaned, we turn to examine the state of the downpipes, to find out whether they're clear of obstructions & 100 % clear, our company is well-equipped with the proper tools to clear out obstacles that could be a problem for the water to pass, in addition, we are capable to detect obstacles that won't be obvious or visible at the initial look
We will send an email with pictures of the locations that were cleaned out once the job is done.
Additionally, you will receive billsby email so you can pay out by hard cash, secure email payment url, bank transfer, or check. If you like, you may also pay on the phone using a charge card.
We always call up our clients after conclusion of the job to make sure they're content with the high benchmarks we attempt to provide.
We will promise a 45-days no clog, since we know our work is going to be completed towards the great standard.
Should our job not meet & exceed your expectations, we are going to show up at your house in Lakeland Acres to treat the issue with no fuss.
Our service package offers you routine scheduled clearing of gutters and downpipes to keep your house protected. We're going to visit 2 to 4 times per year based on your rain gutter layout & roof type in addition to what types of trees are bordering your house.
