Our Standard Operating Procedures
Our Lake County based despatchers have many years of practical experience and they're going to provide professional guidance and assistance right from the minute you call.
We're going to establish with you the previous time your gutters were cleaned and utilizing satellite pictures we are able to examine and access your property.
With this details we are able to provide a fixed-price cost for rain gutter & downpipe cleaning as well as cleaning any debris or leaves from the roof.
Following your call you will get an email with full written documents. We will affirm the cost given over the phone and the bid, outlining the break-down of price, exactly what work will be performed and when we can get the job done.
Our scheduling team will have previously worked the very best route for our cleaners, so that they can arrive at the job quickly and most cost effective that will permits us to give you the very best service & best value saving on fuel and time.
They are going to contact you 24 hours before your work is due to start out and they'll provide you with an arrival window for our tech to visit.
If you're home when the rain gutter cleaning specialist arrives, he's going to introduces himself as well as ask you to walk across your property with him indicating any kind of critical trouble spots to deal with.
We are going to take photographs of the major of the working spot just before we begin with the work.
The roof is cleaned of dirt, shingle grit & fallen leaves to start with, utilizing an electrical blower as well as a scoop to gather large leaf bundles.
As soon as the rooftop is cleaned out, we're going to get rid of debris and leaves/twigs from your gutter using scooping tools and trowels. All the clutter is nicely bagged up while we work. Absolutely nothing gets tossed on the ground or left on the roofing.
After the roofing and rain gutters are cleared and cleaned out, we proceed checking the downpipes. We have specialized equipment for the cleaning & clearing of them. Frequently blockages could be undetectable and unseen. We clear away these obstructions for you.
Once the work is completed we will take photos of all of the job done and also will present all these with you through email message. You will subsequently be able to view the before and after work.
Additionally by email, we send our invoices towards the service charge, for payments process, we provide you several options, as cheque, cash, bank transfer, or payment url through a risk-free email, additionally, you could use your mobile phone to pay out by visa or mastercard
You will get a call from our company right after the job has been completed to make certain you are pleased with the work and that the task was completed to the high standards that we guarantee.
Should our work not really meet and surpass your expectations, we are going to show up at your property in Lake Yale Landing to treat the issue without any kind of hassle.
Our service package delivers regular scheduled cleaning of rain gutters and downspouts to keep the property protected. We're going to visit 2-4 times every year depending on your gutter layout & rooftop type as well as what kinds of trees are around your house.
