Exactly How Our Process Works
First of all, once you contact us, you'll be in touch with one of our Polk County based despatchers, our rain gutter cleaning despatchers possess many years of practical experience in the business and offer expert support and assistance.
We will examine your residence using satellite images and having a brief conversation together with you on the condition of the gutters and information on when they were last cleaned.
By using this information, we will provide a fixed price invoice for cleaning your gutters and clearing the downpipes, and when probable, also cleaning the leaves & clutter from your roof structure.
You will receive a copy of the offer with all the documents right at the end of your call and this will confirm exactly what we're going to perform, when we are going to get it done and how much it's going to cost you.
We've got a team specialized on work schedules & timelines, they will ensure that our work are performed promptly, they are responsible of the paths that the gutter cleaners take, so, their role is find the best path to the necessary places in order to save time & take the most efficient route, by doing this, not simply fuel cost is actually saved but provides to you personally effective cost.
You will receive a phone call 24 hours before the scheduled job to provide you a window of arriving time when the technician will be there.
Be reassured that if for whatever reason this changes, you're going to be alerted in advance, saving you the wait around, nevertheless, the majority of our jobs are executed when the customer is not in the house.
If you're home when the rain gutter cleaning specialist arrives, he will introduces himself and request you to walk all around the property with him pointing out any major trouble spots to handle.
Before the beginning of the job we take pictures of your gutters and roofing and of the job going to be done.
We start out with the roof structure, cleaning up it down of leaves, debris & roofing shingle grit, we use a blower to get this done, as well as make use of shovels to pick up big bundles of leaves.
With all the roof thoroughly clean and clear, we move to the rain gutter, taking away leaves and dirt with trowels & scooping devices, we bag up all this rubble as we clear away it, we don't let it stay on your roof structure or throw it to the floor underneath - we work to the top benchmarks of cleanliness
With the gutters totally clear we move to the downpipes, examining that they're totally free and clear of blockages, we bring tools & special equipment to clean any blockages that could be there, we will also detect blockages that may not be visible at initial look.
When completed we take pictures of the carried out work and share all these with you by email.
You will also receive by e-mail, a receipt and invoice of the work performed. There are lots of approaches to pay. You are able to pay by card over the telephone if you prefer or you could click on the payment link inside the email, by bank transfer, by cheque or by hard cash.
We always call our consumers after completion of the job to make sure they are content with the high benchmarks we work tirelessly to offer you.
Our service package features frequent planned cleaning up of gutters and downpipes to maintain your property protected. We will visit 2, 3 or 4 times every year depending on your gutter style and roof structure type along with what types of trees are near your place.
