Our Standard Working Procedures
To begin with, as soon as you do make your very first call, you will be connected to one of our very own dispatchers located within Polk County. Our dispatchers have several years of working experience in gutter cleaning and can provide you with the very best guidance and assistance.
We then will check at your house employing satellite images and speak with you when they had been last cleaned out, as well as the condition of the gutters.
Using this information, we're going to provide a fixed price invoice to clean your rain gutters & clearing the downspouts, and when probable, also cleansing the leaves and clutter out of your roof structure.
You will get a copy of the bid & full documents by email immediately after the phone call, this confirms just what we are going to complete, when we will do it, and just how much it will cost you
Our jobs are performed rapidly because of our experienced appointment scheduling staff who'll identify the very best route for our gutter cleaner to enable them to work the most time-efficient and distance-efficient path. This saves traveling time & gas so we could pass on the cost savings to our clients.
They're going to contact you 24 hours just before your work is due to begin and they'll provide you an arrival window for our specialist to attend.
If you are home when the rain gutter cleaning specialist arrives, he will introduces himself as well as request you to walk across your property or home with him pointing out any kind of major problem areas to handle.
Before beginning on the cleaning work, photographs are taken of your main areas that will be worked on.
We will initially use the foliage blower to clean up debris and leaves right from your roof structure so all of this cleared before cleaning the rain gutters. All leaves are going to be picked up with our shovels and packaged up.
With all the roof thoroughly clean & clear, we proceed to the rain gutter, taking away leaves & debris with trowels & scooping tools, we bag up all of this clutter once we clear it, we don't let it sit on your roof structure or put it to the ground underneath - we work to the top standards of cleanliness
Our next step is checking your downpipes and making sure there are no clogs or obstructions. We use special tools and equipment to address blockages and then we can also discover obstructions which are not always obvious on the outside.
After the work is completed we will take photographs of all of the work done and will present these with you through email message. You will subsequently be able to see the pre and post.
Furthermore, we send our invoices and receipts through email and you may elect to pay us by cheque, hard cash, bank transfer, or settlement link in protected e-mail, - you can also pay off by visa or mastercard over the telephone if you want
When all work is completed, we get in touch with our customers and check out their opinion of the job in order to ensure that the job was finished as expected and with the highest quality we offer
Simply because our top quality work and possess very high benchmarks on cleaning, we will offer you a 45 days assurance of no blockages
