Our Standard Operating Procedures
Our Lake County based despatchers have years of experience and they'll provide expert guidance & assistance from the minute you call.
We use satellite imagery to assess your residence and discuss when your rain gutters were previously cleaned out and what condition they are in currently.
Using this details we are able to give you a fixed-price charge for gutter and downpipe cleaning and also cleaning any debris or leaves and twigs off the roof structure.
You get your own personal copy of the quote by e-mail to confirm exactly what we plan to do, exactly when we could do it and how much it's going to cost.
Our tasks are done punctually thanks to our knowledgeable scheduling staff who'll discover the very best route for our gutter cleaner to allow them to work the most time-efficient and distance-efficient path. This saves traveling time and fuel so we can pass along the cost savings to our customers.
They're going to contact you 24 hours just before your job is due to start out and they can give you an arrival time frame for our tech to attend.
The cleaning service professional will, without exception, introduce himself to you personally, so if you're available, they're going to request to you personally be guided all around the property or home and talk about any problem that he may identify.
Just before we start, we just take pictures of all main areas we are going to be doing work in.
We commence with the roof, cleaning it down of debris, leaves & shingle grit, we make use of a blower to perform this, as well as utilize shovels to grab large bundles of fallen leaves.
When the roofing thoroughly clean and clear, we move to the gutter, eliminating leaves & debris with trowels and scooping tools, we bag up all of this clutter as we clear it, we don't let it stay on your rooftop or drop it to the ground below - we get the job done to the very best benchmarks of cleaning
The next action is checking your downpipes & making certain there are no clogs or obstructions. We make use of special equipment and tools to handle obstructions and we can also discover obstructions that are not necessarily obvious initially.
When the work is done, we will take images of it & send them an email to you personally.
Additionally by email, we deliver our invoices for the service charge, for payments method, we offer you various options, as cash, cheque, bank transfer, or payment url through a risk-free e-mail, furthermore, you might use your mobile phone to pay by visa or mastercard
You will get a call from our company after the work has been concluded to make sure you are happy with all the work and that the task was done towards the high standards that we guarantee.
We are going to revisit to your property, with no hassle, & remedy any kind of concerns when we have not exceeded your expected results ..
