Our Standard Working Procedures
To begin with, the moment you do make the first call, you will be connected with one of our dispatchers situated in Lake County. Our dispatchers have got several years of working experience in gutter cleaning service and will give you the best help & services.
We make use of satellite imagery to evaluate your house and explore when your gutters were last cleaned out as well as what condition they are in currently.
Using this details, we will provide you with a set price bill for cleaning your gutters & clearing the downspouts, and if probable, also cleansing the leaves & clutter out of your roof.
Following your telephone call you will receive an e-mail along with complete written documentation. We're going to affirm the price provided over the telephone and the bid, describing the break-down of price, exactly what work is going to be performed and when we will get the job done.
Our scheduling team who has got the responsibility to make certain all of our tasks are carried out immediately, they are in charge of figuring out the best paths for our gutter cleaners so they can show up at the tasks within the most time & distance efficient path, saving gasoline and time driving allows us to give you the greatest value.
Our team is going to phone you 24 hours prior to the cleaning services begin the job and will provide you with a time gap for the specialist team appears, although many of our jobs are carried out when the client isn't at home
Be confident that if for any reason this changes, you're going to be notified ahead of time, saving you the wait, however, the most of our works are performed when the client isn't at-home.
The cleaning service professional will always, with no exception, introduce himself to you personally, so if you're available, they will request to you personally be guided around the residence and explain any issue that he could spot.
Prior to the start of the work we take pictures of the rain gutters as well as roofing and of the work about to be carried out.
The work begins on the roof, clearing all the remains of leaves, debris and tiny rocks. For this particular task, we use a blower as key device, among the other tools we could mention shovels to collect huge bundles of fallen leaves
With all the roof clean & clear, we move to the gutter, getting rid of fallen leaves and debris with trowels & scooping tools, we bag up all this clutter when we clear away it, we don't let it sit on your roof or throw it to the floor underneath - we work to the top benchmarks of cleaning
Now, with all the rain gutters all cleaned, we turn to examine the condition of the downpipes, to find out whether they are free of blockages and 100 % clear, our staff is full equipped with the appropriate tools to eliminate obstructions that can be a problem for the water to pass, furthermore, we are capable of detect obstacles that won't be obvious or visible at the initial look
Once the job is complete, we take pictures of it and then send them an email to you personally.
Additionally by email message, we send out our bills for the service cost, for payments method, we offer you different choices, as hard cash, cheque, bank transfer, or payment link via a secure e-mail, furthermore, you may use your mobile phone to pay by visa or mastercard
When all work is finished, we get in touch with our customers and check their opinion of the job to be sure that the job was done as expected and with the high quality we offer
