The Way We Work
Firstly, once you contact us, you'll be in touch with one of our very own Hillsborough County based despatchers, our gutter cleaning despatchers have years of experience in the business and offer expert help and service.
We utilize satellite imagery to examine your residence & speak about when your rain gutters were previously cleaned out and what condition they are in currently.
A set price will then be presented to you for the cleaning up of the roof structure if possible and clearance and cleaning up of the gutters and downspouts all around your house.
You will receive a copy of the offer with all of the paperwork towards the end of the phone call and this would confirm precisely what we are going to perform, when we're going to get it done and how much it is going to cost you.
Our appointment scheduling staff who has got the responsibility to ensure all our jobs are done quickly, they are responsible for figuring out the best routes for our gutter cleaners to enable them to be present at the tasks in the most time and distance-efficient route, saving fuel & time driving allows us to provide you with the best value.
They're going to call you 24 hours just before your job is due to start out and they'll give you an arrival time frame for our tech to attend.
The cleaning service professional will always, with no exception, introduce himself to you personally, and if you are available, they are going to ask to you personally be taken across the property or home & talk about any issue he could possibly detect.
Before we begin, we take photos of all key places we will be doing work in.
We will then initially use the foliage blower to clean off dust & leaves right from your roofing so all of this cleaned before cleansing the gutters. All leaves are going to be picked up with the shovels and packaged up.
With all the roof structure clean and clear, we proceed to the rain gutter, taking away fallen leaves & debris with trowels & scooping tools, we bag up all this rubble as we clear away it, we don't let it stay on your roof structure or drop it to the floor beneath - we do the job to the top standards of cleanliness
Right now, with the gutters all cleaned, we turn to check the condition of your downpipes, to find out if they're totally free of obstructions and full clear, our company is well equipped with the right tools to get rid of obstructions that could be a problem for the rain water to pass, also, we are capable of detect blockages that won't be obvious or visible at first look
When completed we take photographs of our finished work and share these with you through email.
We also issue our invoices by email and you could elect to pay out us by cheque, hard cash, bank transfer, or settlement link in protected e-mail, - you can also pay by visa or mastercard on the phone if you want
We always contact our clients after completion of the project to make certain they are satisfied with the highest standards we attempt to offer you.
In the event that you aren't satisfied for any reason, we are going to gladly come back and fix the issue.
At Ken's Gutters, we are perfectionists and are pleased to give every customer a 45 day guarantee.
Our service plan features frequent planned cleaning up of gutters & downpipes to keep the residence protected. We will visit 2-4 times every year according to your rain gutter style & roof structure type in addition to what types of trees are actually near your house.
