How Our Procedure Works
First of all, the moment you do make your first call, you'll be connected to one of our dispatchers situated in Washington County. Our dispatchers possess years of working experience in gutter cleaning service and can provide you with the very best guidance & assistance.
We're going to take a look at your home using satellite imagery and having a short discussion together with you on the condition of your rain gutters and when they were last cleaned.
By using this details, we're going to provide a fixed price invoice to clean your rain gutters and clearing your downpipes, and if probable, additionally cleansing the leaves & rubble from the roof structure.
You will receive a duplicate of the bid with all the documents towards the end of your call and this will validate exactly what we will perform, when we are going to get it done and exactly how much it will cost you.
We've got a staff specialized on schedules and timeframes, they make certain that our work are done punctually, they are responsible of the routes the gutter cleaners take on, so, their task is find the ideal route to the necessary locations in order to save time & use the most efficient route, by doing this, not just fuel cost is saved but provides to you effective cost.
Our gutter cleaning specialist will call you 24 hours prior to your work start day and will inform you their arrival time.
If you're home when the gutter cleaner arrives, he's going to introduces himself as well as request you to walk all around the residence with him indicating any key troublesome areas to take care of.
Right before we start, we just take photographs of all major areas we will be doing work in.
The roof is cleaned of dirt, roofing shingle grit & leaves to start with, employing an electric blower plus a scoop to get together big leaf heaps.
When the roof is cleaned, we're going to get rid of dirt & leaves from the gutter utilizing collecting tools and trowels. All of the clutter is nicely packaged up while we do the job. Absolutely nothing gets tossed on the ground or left behind on the roof.
Right after the roof and gutters are cleaned & cleared, we start inspecting the downpipes. We have specific equipment for the cleaning & clearing of them. Quite often blockages could be invisible and unseen. We clear these obstructions for you.
As soon as the job is complete, we will take photos of it & send them an email to you personally.
Additionally, you will receive bills & invoicesby e-mail so that you can pay off by cash, secure email payment url, check, or bank transfer. If you prefer, you may also pay over the phone with a card.
You will get a phone call from our company following the work has been concluded to make certain you are satisfied with all the work and also that the task was done towards the highest standards which we promise.
At Ken's Gutters, we are perfectionists and therefore are pleased to provide every client a 45-day assurance.
If you are not pleased for whatever reason, we will gladly return & remedy the matter.
Our service plan gives you routine planned clearing of gutters and downpipes to keep your home protected. We are going to visit 2, 3 or 4 times a year based on your rain gutter layout & roof structure type along with what types of trees are near your property.
