Our Typical Operating Procedures
First off, the minute you make your first call, you'll be connected to one of our dispatchers situated in Highlands County. Our dispatchers possess several years of practical experience in gutter cleaning service and can provide you with the best help & assistance.
We will assess your residence using satellite imagery and having a short talk together with you about the condition of your rain gutters and details on when they were previously cleaned.
With this information we are able to provide a fixed-price cost for gutter & downpipe cleaning and also cleaning any kind of dirt or leaves off the roof structure.
You receive your own copy of the quote by email to confirm precisely what we plan to do, exactly when we could do it and how much it's going to cost.
We have a staff specialized on schedules and timeframes, they ensure that our work are executed immediately, they are responsible of the routes that the gutter cleaners take on, so, their task is find the very best path to the needed places to save time and take the most effective route, with this, not simply gas cost is saved but provides to you personally efficient cost.
They're going to contact you 24 hours before your job is due to begin and they'll provide you an arrival time frame for our professional to attend.
If this should change, you will be well informed in advance so that you don't need to wait around. A lot of our tasks are done without the need of the customer staying at residence too.
The cleaning service professional will always, without exception, introduce himself to you, so if you're readily available, they will ask to you be taken around the property or home & talk about any issue that he may detect.
Before starting on the cleaning, photos are taken of your main areas that'll be worked on.
The roofing is cleaned out of debris, roofing shingle grit and leaves to start with, using an electric blower along with a scoop to get together big leaf bundles.
All our gutter cleaning specialists work with high standards of cleanliness during the work. They're going to next start off cleaning the gutters utilizing scooping tools and bag up while they clear, which means absolutely no clutter is left behind on the floor to eliminate later and have blow away.
Following the roof and rain gutters are cleared & cleaned, we start checking the downpipes. We have got specialized equipment for the cleaning & clearing of them. Frequently obstructions could be undiscovered and unseen. We clear all these blockages for you personally.
Once the work is done, we take images of it and send them an email to you personally.
Furthermore, we send our bills and invoices through e-mail and you could choose to pay out us by cheque, bank transfer, cash, or payment link in secure e-mail, - you can also pay off by credit card on the phone if you like
We call up our customers following the work has been completed to ensure that the work was successfully done towards the high standards expected from us
