Our Process
Firstly, once you contact us, you'll be connected with one of our Lake County based despatchers, our rain gutter cleaning despatchers have got many years of practical experience in the industry and give expert guidance & services.
We will establish with you the last time your rain gutters were cleaned and using satellite imagery we can look at & access your property.
A fixed price will be presented to you for the cleaning of the roofing if possible & clearance & cleaning up of the rain gutters & downpipes all around the home.
You will receive a copy of this bid & complete documents by e-mail soon after the call, this shows just what we are going to do, when we are going to do it, and exactly how much it will cost you
Our tasks are carried out immediately thanks to our experienced appointment scheduling staff who will determine the right route for the gutter cleaner to allow them to work probably the most time-efficient and distance-efficient route. This will save traveling time & gas so we can pass on the cost savings to our customers.
You will get a telephone call 24 hours ahead of the scheduled task to give you a window of arriving time when the tech is going to be there.
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself as well as request you to walk around your property with him pointing out any kind of key troublesome areas to handle.
Before we start off, we take photos of all major places we will be doing work in.
The rooftop is cleaned of dirt, roofing shingle grit and leaves first of all, utilizing an electrical blower along with a scoop to gather large leaf bundles.
With the roof structure thoroughly clean and clear, we go to the rain gutter, taking away leaves/twigs & dirt with trowels and scooping tools, we bag up all of this debris once we clear away it, we don't let it sit on the rooftop or dump it to the ground underneath - we get the job done to the very best standards of cleanliness
Following the roofing & rain gutters are cleared & cleaned out, we start inspecting the downpipes. We have special equipment for the cleaning & clearing of all of these. Very often blockages could be undetected & unseen. We clear all these obstructions for you.
After the job is complete, we will take pictures of it and then send them an email to you personally.
You will also receive billsby email so you can pay out by hard cash, safe e-mail payment link, check, or bank transfer. If you prefer, you may also pay on the phone using a charge card.
You will receive a phone call from our company right after the work has been finished to ensure you are satisfied with all the work and that the task was done towards the high standards that we promise.
Should you be disappointed with all the work which has been completed, we're going to make sure to support & resolve your concerns with no problem
At Ken's Gutters, we are perfectionists and so are very happy to offer every client a 45-days promise.
