Precisely How Our Process Works
To begin with, as soon as you do make your first call, you'll be connected to one of our very own dispatchers positioned in Lake County. Our dispatchers have got years of experience in gutter cleaning and will provide you with the best guidance & services.
We are going to figure out together with you the previous time your rain gutters were cleaned and cleared and using satellite images we are able to discuss & view your house.
By using this information, we are going to provide you with a set price bill for cleaning your gutters & clearing your downpipes, and if probable, also cleaning the leaves and rubble from your roof structure.
Following your phone call you will get an email with complete written paperwork. We're going to affirm the cost provided over the telephone along with the bid, describing the break-down of charge, exactly what work will be performed and when we are going to do the job.
Our appointment scheduling team who has got the obligation to make certain our tasks are done quickly, they will be in charge of working out the best routes for our gutter cleaners so that they can be present at the tasks in the most time & distance-efficient path, saving gasoline & time driving allows us to give you the greatest value.
They are going to contact you 24 hours just before your work is due to begin and they can provide you with an arrival time frame for our tech to attend.
Right after arrival the cleaning specialist will introduce himself to you personally &, when you're home and also have the time, walk across the property or home with you to show you troublesome areas.
We're going to take photographs of the key working area just before start with the task.
The work begins at the roof, clearing all of the remains of leaves, dirt and stones. For this particular process, we utilize a blower as key device, among the various other equipment we can mention scoops to pick up huge heaps of leaves
With the roof clean and clear, we move to the gutter, removing fallen leaves and debris with trowels & scooping devices, we bag up all this debris once we clean up it, we don't leave it on the roofing or dump it to the floor beneath - we do the job to the top standards of cleanliness
Following the roofing & gutters are cleaned and cleared, we proceed inspecting the downspouts. We have got special tools to utilize for the cleaning & clearing up of these. Frequently obstructions can be undiscovered and unseen. We clear all these blockages for you.
We're going to send you an e-mail with photos of all the spots that were cleaned as soon as the job is finished.
Additionally by email message, we send out our invoices for the service cost, for payments procedure, we provide you several options, as hard cash, check, bank transfer, or payment url via a secure email, additionally, you can utilize your phone to pay by visa or mastercard
As soon as all work is completed, we call our customers and check their point of view of the work in order to ensure that the job was done as you expected and with the top quality we provide you with
At Ken's Gutters, we're perfectionists and are happy to provide each client a 45-day promise.
In case you are not satisfied with the work that's been done, we are going to be sure to support & fix your concerns with no problem
