Our Typical Operating Processes
To start with, once you call us, you'll be connected with one of our very own Lake County centered despatchers, our gutter cleaning despatchers have got many years of practical experience in the industry and offer professional guidance and assistance.
We then will look at your house utilizing satellite images and check with you when they were last cleaned, as well as the condition of your rain gutters.
By using this details we are going to provide you with a price personalized for your requirements to clean out your gutters and downspouts and if possible we will clear the leaves and rubble from the roof structure.
Following the telephone call you will get an e-mail along with complete written documentation. We're going to confirm the cost given over the telephone along with the bid, outlining the break-down of cost, exactly what work is going to be performed and when we can get the job done.
We've got a staff specialized on work schedules and timeframes, they will ensure that our work are executed promptly, they are accountable of the routes that the gutter cleaners take on, so, their role is find the very best route to the needed places in order to save time and take the best route, in this way, not simply gas cost is actually saved but gives to you efficient cost.
They're going to call you 24 hours just before your job is due to begin and they will provide you an arrival time frame for our technician to attend.
If you are home once the rain gutter cleaner arrives, he will introduces himself as well as ask you to walk across your property or home with him pointing out any major problem areas to deal with.
We will take photos of the major of the working spot just before we commence with the job.
We begin with the roofing, cleaning up it down of debris, leaves and shingle grit, we make use of a blower to perform this, as well as utilize shovels to grab big heaps of leaves.
When the roof structure thoroughly clean & clear, we go to the rain gutter, removing leaves/twigs and dirt with trowels and scooping tools, we bag up all this debris once we clean up it, we don't leave it on your roof or dump it to the floor beneath - we work to the highest benchmarks of cleanliness
Right now, with the gutters totally cleaned out, we turn to check the condition of the downspouts, to find out if they're clear of blockages and full clear, our company is well equipped with the appropriate tools to get rid of obstructions that can be a problem for the rain water to flow, furthermore, we are capable to detect obstacles that might not be apparent or visible at the initial look
We're going to send you an email with photos of all the locations which were cleaned and cleared once the work is concluded.
Additionally, you will get invoices & receiptsby email so that you can pay by cash, safe email payment url, check, or bank transfer. If you prefer, you can also pay on the phone with a visa or mastercard.
When all is done, we get in touch with our customers and check out their point of view of the work in order to ensure that the task was completed as expected and also the best quality our company offers
