Our Course of Action
To start with, the minute you make your very first call, you will be connected with one of our dispatchers situated in Lake County. Our dispatchers have several years of experience in gutter cleaning and will give you the best guidance & services.
We are going to establish with you the previous time your gutters were cleaned and cleared and making use of satellite imagery we will examine and view your home.
A set price will then be given to you personally for the cleaning up of the roofing whenever possible and clearance and cleaning up of the rain gutters & downpipes all around your home.
You will get your own copy of this quote by e-mail to confirm exactly what we intend to do, exactly when we can perform it & exactly how much it will cost.
We have a team specialized on schedules & timelines, they will make sure that our work are done promptly, they are responsible of the paths that the gutter cleaners take on, so, their task is find the right path to the necessary places in order to save time and take the most efficient route, in this way, not only fuel cost is saved but provides to you effective cost.
You will get a telephone call 24 hours prior to the scheduled job to provide you with a window of arrival when the professional will be there.
Upon arrival the cleaning specialist will introduce himself to you &, when you're home and also have the time, walk around the property with you to let you know the trouble spots.
Prior to the start of the job we take photos of your rain gutters as well as roof and of the task going to be undertaken.
The project begins at the roof structure, cleaning up all of the remains of leaves, debris & tiny rocks. For this job, we use a blower as primary device, among the list of other tools we could mention scoops to collect huge heaps of fallen leaves
With all the roofing clean & clear, we proceed to the rain gutter, removing leaves and debris with trowels and scooping devices, we bag up all this rubble as we clean up it, we don't let it sit on your roof structure or drop it to the floor below - we get the job done to the very best benchmarks of cleanliness
The next stage is looking at your downspouts & making sure there aren't any clogs or obstructions. We use specialized tools and equipment to address obstructions and we can also discover obstructions which aren't necessarily noticeable at first glance.
After the job is all done we take photographs of all the work done and will present these with you through e-mail. You will subsequently be able to see the pre and post work.
You will additionally get bills and invoicesby email so that you can pay by cash, safe e-mail payment link, bank transfer, or check. If you like, you can even pay over the phone using a charge card.
You will receive a phone call from us following the work was completed to be sure you are satisfied with the work and also that the job was completed to the very high standards which we guarantee.
At Ken's Gutters, we are perfectionists and are very happy to give each client a 45 day guarantee.
Should our work not satisfy and exceed your expectations, we will attend your property in Lake Eustis Village to remedy the problem without any kind of fuss.
Our service package features frequent planned cleaning of rain gutters & downspouts to maintain your household protected. We're going to visit 2 to 4 times a year according to your gutter style & roof structure type and also what kinds of trees are actually around the house.
