Our Standard Operating Procedures
Firstly, the minute you make the first call, you will end up connected to one of our very own dispatchers located in Hillsborough County. Our dispatchers have got years of practical experience in gutter cleaning and will provide you with the best guidance & services.
We are going to examine your household using satellite images and having a brief discussion together with you about the condition of your gutters and details on when these were last cleaned.
Using this information, we're going to provide a set price invoice for cleaning your gutters and clearing your downpipes, and if probable, additionally cleansing the leaves & debris out of your rooftop.
You will get a copy of this bid and full records by email soon after the phone call, this confirms just what we're going to undertake, when we will do it, and just how much it will cost
Our appointment scheduling staff who has got the responsibility to ensure all our tasks are carried out punctually, they are in command of working out the best paths for our gutter cleaners to allow them to be present at the jobs within the most time and distance-efficient route, conserving fuel and time driving permits us to give you the best value.
You will get a telephone call 24 hours ahead of the scheduled job to give you a window of arriving time when the tech will be there.
Be confident when this changes for any reason you'll be told well before time, helping you save from waiting for us, although many of our work is carried out when the client isn't at-home
The cleaning service professional will, with no exception, introduce himself to you, and if you are available, they are going to request to you personally be taken across the property or home & talk about any problem that he may detect.
Right before we start, we take photographs of all the major areas we are going to be working in.
We begin with the roof structure, cleaning up it down of debris, leaves & roofing shingle grit, we utilize a blower to accomplish this, as well as make use of scoops to pick up big bundles of leaves.
All of our gutter cleaning specialists work with very high benchmarks of cleanliness throughout the job. They will next start off cleaning the rain gutters using scooping tools and bag up as they clear, meaning absolutely no clutter is left behind on to the ground to eliminate later or have blow aside.
Our next stage is examining your downpipes and ensuring there aren't any clogs or obstructions. We employ specialized equipment and tools to take care of obstructions and then we could also find obstructions which aren't necessarily visible at first glance.
When complete we take pictures of the completed job and show these with you through e-mail.
Furthermore, we issue our receipts and invoices by e-mail and you could choose to pay out us by check, bank transfer, hard cash, or payment link in secure email, - you may even pay by visa or mastercard over the phone if you prefer
You will get a phone call from our company right after the work has been completed to ensure you are pleased with the work and that the task was done towards the high standards which we guarantee.
In the event that you are not pleased for whatever reason, we are going to happily return and fix the matter.
Simply because our high-quality work and possess highest standards on cleaning, we will provide you with a 45-days assurance of no obstructions
