Our Typical Operating Processes
Our Orange County centered despatchers possess several years of practical experience and they can give professional guidance and assistance from the minute you contact us.
We will assess your house using satellite images and having a quick discussion with you about the condition of your gutters and information on when they were last cleaned.
Using this information we can provide a fixed-price charge for rain gutter & downpipe cleaning and also cleaning up any kind of clutter or leaves and twigs from the roof structure.
You will receive a duplicate of the bid with all of the documents right at the end of the call and this would confirm exactly what we're going to carry out, when we are going to get it done and just how much it will cost.
All our tasks are completed quickly as a result of our knowledgeable appointment scheduling staff that will figure out the right route for our gutter cleaner to enable them to work probably the most time-efficient and distance-efficient route. This saves traveling time and fuel so we can pass on the value savings to our customers.
They're going to contact you 24 hours just before your work is due to start out and they'll give you an arrival window for our tech to visit.
Quite often our work is done while the client has gone out since we are only working on the outside of the house. However if you are remaining in for our team we will contact you if for any reason in the event the timing varies.
The cleaning service professional will always, with no exception, introduce himself to you, and if you are available, they're going to ask to you personally be guided all around the residence & talk about any problem that he could possibly identify.
We will take pictures of the major of the working section prior to commence with the work.
The roof is cleaned out of debris, roofing shingle grit and fallen leaves to begin with, utilizing an electric blower and a scoop to gather large leaf bundles.
Our gutter cleaning specialists do the job with very high standards of cleanliness during the job. They will next start clearing the rain gutters utilizing scooping tools & bag up while they clean up, which means no mess is left behind on the ground to clean up later and have blow away.
Right after the roofing and gutters are cleaned and cleared, we begin inspecting the downpipes. We have special equipment to employ for the cleaning & clearing of all of these. Often obstructions could be undiscovered and hidden. We clear all these obstructions for you personally.
We will send an e-mail with pictures of all the areas that have been cleaned as soon as the job is done.
In addition, we issue our invoices and receipts by e-mail and you might opt to pay out us by check, hard cash, bank transfer, or settlement link in safe e-mail, - you can even pay by visa or mastercard on the phone if you like
You will receive a call from us after the job was completed to be sure you are content with all the work and also that the task was carried out to the high standards which we guarantee.
At Ken's Gutters, we are perfectionists and so are happy to offer each customer a 45 day guarantee.
We are going to return to your premises, with no hassle, and fix any concerns when we have not surpassed your expected results ..
