Exactly How Our Procedure Works
First of all, the minute you make the first call, you will end up connected with one of our very own dispatchers positioned in Polk County. Our dispatchers have several years of working experience in gutter cleaning and can give you the best guidance & services.
We are going to examine your household utilizing satellite imagery and having a brief talk together with you on the condition of your gutters and when they were last cleaned out.
By using this information, we're going to provide a fixed price bill to clean your gutters and clearing your downpipes, and if probable, additionally cleaning the leaves & debris out of your roof structure.
Following the call you will get an e-mail with full written documents. We will confirm the price provided over the phone and also the bid, detailing the break-down of charge, what work will be carried out and when we are going to perform the job.
Our scheduling team who has got the duty to make sure our jobs are done quickly, they will be in charge of working out the best routes for our gutter cleaners to allow them to be present at the tasks within the most time and distance efficient route, saving gasoline and time driving allows us to give you the best value.
They're going to call you 24 hours before your work is due to start out and they'll provide you an arrival window for our tech to attend.
Quite often our tasks are done while the customer is out as we are just working on the outdoors of your home. However if you are staying in for us we're going to contact you if for whatever reason if the timing varies.
The cleaning service personal will always, with no exception, introduce himself to you personally, and if you are available, they are going to ask to you be taken all around the property & describe any issue that he may detect.
Before we begin, we take pictures of all key regions we are going to be working in.
We commence with the roof structure, clearing it down of debris, leaves and roofing shingle grit, we make use of a blower to get this done, as well as utilize scoops to pick up big bundles of fallen leaves.
Once the rooftop is cleaned, we're going to remove debris and leaves from the rain gutter utilizing scooping tools and trowels. All the clutter is properly packaged up while we do the job. Absolutely nothing gets tossed on to the floor or left behind on the roof.
Now, with the gutters all cleaned out, we proceed to check the state of your downspouts, to determine if they're free of blockages and full clear, our company is well equipped with the right tools to clear out obstructions that could be a problem for the rain water to pass, also, we're able to locate obstructions that won't be noticeable or visible at first look
We are going to send an email with photographs of the spaces that were cleaned out after the job is completed.
You will also receive by e-mail, an invoice & receipt for the work carried out. There are various approaches to pay. You may pay by card over the phone if you'd like or you could click the payment link inside the email message, by bank transfer, by check or by cash.
Once all is done, we call our customers and check their thoughts and opinions of the work in order to be sure that the task was carried out as expected and also the highest quality we provide you with
We will guarantee a 45 day no clog up, since we know our job is going to be carried out to the excellent standard.
In the event that you are disappointed with all the work that's been completed, we're going to make sure to support and sort out your grievances with no problem
