Just How Our Procedure Works
To begin with, as soon as you make your first call, you will end up connected to one of our very own dispatchers situated in Hillsborough County. Our dispatchers have several years of working experience in gutter cleaning and will give you the best guidance and assistance.
We're going to take a look at your home utilizing satellite imagery and having a short discussion together with you relating to the condition of your rain gutters and information on when they were previously cleaned out.
By using this data we will provide a price customized to you to clean your rain gutters and downspouts and when feasible we are going to clean up the leaves and clutter from the roof.
Following the telephone call you will get an e-mail with full written documentation. We will affirm the price given over the telephone along with the bid, outlining the break-down of charge, exactly what work is going to be undertaken and when we will complete the task.
Our appointment scheduling team who has the responsibility to make certain all our tasks are completed promptly, they are responsible for figuring out the very best paths for our gutter cleaners to enable them to be present at the jobs in the most time and distance efficient route, saving gasoline and time driving permits us to provide you with the greatest value.
The team is going to contact you 24 hours before the cleaning services begin the work and will provide you with a time space for our specialist team appears, although many of our tasks are completed when the customer is not in the home
The cleaner will introduce himself to you personally upon planned arrival, and when you've got time, we will walk across the property with you and you could indicate any troublesome areas.
We will take photographs of the major of the working section just before begin with the job.
The work commences on the roof, cleaning all the remains of leaves, dirt & tiny rocks. For this particular task, we utilize a blower as key device, among the other tools we could point out scoops to collect huge bundles of leaves
For top notch standards, right after the full cleaning & clear of the roof, we turn to the gutter, clearing leaves and dirt from that using specific tools like trowels and collection tools, we place all of this in baggage since we clean the workspace, after that, we are going to take those sacks with us so you do not have to take care of them
Now, with all the rain gutters totally cleaned out, we proceed to examine the state of your downspouts, to find out whether they're totally free of obstructions and 100 % clear, our company is full equipped with the proper tools to clear out blockages that could be a problem for the rain water to move, also, we are capable of locate obstacles that won't be obvious or visible at the initial look
As soon as the job is complete, we will take images of it and send them an email to you.
Additionally, you will get by email, a receipt and invoice for the work carried out. There are various approaches to pay. You could pay by card over the telephone if you'd like or you could click the payment link within the e-mail, by bank transfer, by cheque or by cash.
We call up each of our clients after the work has been carried out to make sure that the task was successfully done to the very high standards expected of us
In the event that you are not happy for whatever reason, we will happily come back & remedy the matter.
Our service plan gives you frequent planned clearing of rain gutters & downspouts to keep your household protected. We will visit 2-4 times per year based on your rain gutter style & roof type in addition to what kinds of trees are actually near your residence.
