The Way We Work
First off, the minute you make your very first call, you will be connected to one of our dispatchers located in Polk County. Our dispatchers possess several years of experience in gutter cleaning and will provide you with the best guidance & services.
We utilize satellite imagery to examine your premises and explore when your rain gutters were previously cleaned as well as what condition they are in now.
Using this data, we're going to provide you with a set price bill to clean your rain gutters and clearing your downspouts, and if probable, additionally cleaning the leaves & clutter out of your roof.
Following your phone call you will receive an email with full written documentation. We will affirm the cost provided over the telephone and the bid, describing the break-down of cost, what job will be undertaken and when we are going to carry out the work.
All of our tasks are performed punctually because of our experienced appointment scheduling staff that will determine the best route for our gutter cleaner so they can work the most time-efficient and distance-efficient route. This saves driving time and gasoline so we could pass on the value savings to the clients.
Our gutter cleaning tech will call you 24 hours prior to your job start day and will tell you their arrival time.
The cleaner will always introduce himself to you personally on arrival, and if you've time, we're going to walk around your residence together with you and you can point out any trouble spots.
Before the beginning of the work we will take photographs of the gutters & roof structure and of the work about to be done.
We commence with the roof, cleaning it down of debris, leaves and roofing shingle grit, we use a blower to do this, and also use scoops to pick up big bundles of leaves.
After the roof structure is cleaned out, we will remove dirt & leaves/twigs from your gutter using scooping tools and trowels. All the clutter is nicely packaged up while we work. Absolutely nothing gets thrown on the floor or left behind on the roofing.
Our next stage is checking out your downspouts and making certain there aren't any clogs or obstructions. We use special equipment and tools to take care of blockages and then we can also locate blockages which aren't necessarily noticeable on the outside.
As soon as the job is finished we will take photos of the work done and also will present all these with you through email. You will then be able to observe the before and after.
You will also receive by email, an invoice & receipt for the work done. There are numerous ways to pay off. You are able to pay by credit card over the phone if you wish or you could click the payment url within the e-mail, by bank transfer, by check or by cash.
You will get a call from us as soon as the work has been completed to make certain you are content with the work and also that the job was carried out towards the very high standards that we guarantee.
If you're not happy with the work which has been undertaken, we will be sure to support and resolve your issues with no problem
Our service package provides regular scheduled cleaning up of rain gutters and downspouts to keep the residence protected. We are going to visit 2 to 4 times every year based on your gutter style & roof type as well as what sorts of trees are actually surrounding your house.
