Our Typical Working Procedures
Firstly, the moment you make the first call, you will be connected with one of our dispatchers positioned in Indian River County. Our dispatchers possess several years of working experience in gutter cleaning and will provide you with the very best help and assistance.
Then we will check at your residence employing satellite imagery and discuss with you when they were last cleaned out, and also the condition of your gutters.
A set price will then be provided to you personally for the cleaning of the roof structure when possible and clearance & cleaning up of your rain gutters and downpipes all-around the home.
You will get your own copy of the price quote by email to confirm exactly what we intend to do, exactly when we can perform it & the amount it will cost you.
Our appointment scheduling team who has the duty to make sure our jobs are done immediately, they're responsible for figuring out the ideal paths for our gutter cleaners to allow them to show up at the tasks in the most time and distance-efficient route, conserving gas & time driving allows us to provide you with the best value.
Our team will contact you 24 hours prior to the cleaning services start off the job and will provide you a time gap for our specialist team appears, although many of our jobs are completed when the customer is not home
The cleaning personal will always, with no exception, introduce himself to you, and if you are available, they're going to request to you personally be guided around the residence and describe any issue that he could possibly spot.
Before we start, we take pictures of all the main areas we are going to be working in.
The project starts on the roof structure, cleaning all of the remains of leaves, dirt and gravel. For this particular process, we use a blower as key tool, amongst the various other equipment we could point out shovels to pick up huge heaps of leaves
After the roof structure is cleaned out, we are going to take out debris & leaves/twigs from the rain gutter using scooping tools and trowels. All the clutter is nicely bagged up as we do the job. Nothing gets thrown on the ground or left behind on the roofing.
With all the gutters totally clear we move to the downspouts, checking they are free and also clear of obstructions, we carry tools & special equipment to clear any blockages that might be there, we can also detect obstructions that may not be obvious at initial look.
When complete we take pictures of our completed job and share those with you through e-mail.
You will additionally receive bills & invoicesby e-mail so that you can pay out by hard cash, secure e-mail payment url, check, or bank transfer. If you prefer, you could also pay over the telephone using a visa or mastercard.
When all work is completed, we call up our customers and check their opinion of the work in order to make certain that the job was done as you expected and with the high quality we offer
Should you be unsatisfied with all the work which has been carried out, we're going to make sure to support & correct your concerns with no hassle
We are going to guarantee a 45-day no blockage, as we are certain that our job is going to be completed towards the superior standard.
