How Our Procedure Works
First of all, once you contact us, you'll be in touch with one of our Polk County based despatchers, our gutter cleaning despatchers have many years of experience in the business and provide expert support and service.
We are going to establish together with you the previous time your gutters were cleaned and utilizing satellite pictures we are able to examine & access your house.
By using this details we are going to provide you with a price personalized to you personally to clean up your gutters and downpipes and when achievable we are going to clean up the leaves and debris out of your roofing.
Following your phone call you will receive an e-mail with complete written paperwork. We're going to affirm the cost provided over the telephone along with the bid, detailing the break-down of charge, exactly what work is going to be carried out and when we are going to get the job done.
Our appointment scheduling team will have earlier worked the best route for our cleaners, so they can easily reach the work punctually and most cost efficient that will allows us to provide you with the perfect services & very best value saving on gasoline & time.
You will receive a call 24 hours prior to the scheduled task to give you a window of arriving time when the professional will be there.
If this should change, you'll be informed beforehand so you do not have to wait. A lot of our jobs are performed without the need of the customer being residence too.
Upon arrival the cleaner is going to introduce himself to you &, when you are home and have the time, walk across the property or home with you to show you troublesome areas.
Just before we start, we take photographs of all the key areas we are going to be working in.
We will then first make use of the leaf blower to clean debris & fallen leaves right from your roofing so all this removed before cleaning the gutters. All fallen leaves are going to be collected with our shovels & packaged up.
For top quality standards, following the full cleaning and clear of your home's roof, we go to the gutter, clearing fallen leaves & debris from that utilizing tools like trowels & collecting tools, we put all of this in bags as we thoroughly clean the work area, then, we're going to take on those bags along with us which means you do not have to take care of them
After the roof & gutters are cleared and cleaned, we proceed checking the downpipes. We've specialized tools for the cleaning & clearing up of all of these. Often blockages can be undetected & unseen. We clear all these obstructions for you personally.
When complete we take photos of the completed job and show all those with you by email.
You will also get by e-mail, an invoice and receipt of the work done. There are several approaches to pay off. You can pay by card over the telephone if you wish or you could choose the payment url inside the e-mail, by bank transfer, by cheque or by cash.
As soon as all is completed, we get in touch with our customers and check their point of view of the work in order to be sure that the job was finished as expected and also the highest quality we offer
Mainly because our superior quality work and have high benchmarks on cleaning, we are able to offer you a 45 days guarantee of no obstructions
If you're unhappy with all the work that's been carried out, we're going to be sure to support and address your grievances with no hassle
Our service plan provides routine planned cleaning up of rain gutters & downspouts to keep the residence protected. We are going to visit 2, 3 or 4 times every year based on your rain gutter layout and rooftop type along with what sorts of trees are surrounding your property.
