Our Standard Working Procedures
Firstly, as soon as you make the first call, you will end up connected with one of our dispatchers located within Hillsborough County. Our dispatchers possess many years of practical experience in gutter cleaning service and will provide you with the best help & assistance.
We utilize satellite imagery to examine your residence & discuss when your gutters were last cleaned and just what condition they are in now.
A set price will then be provided to you for the cleaning of the roof if possible & clearance & cleaning up of your gutters & downspouts all-around the home.
You will receive a copy of the bid with all the documents towards the end of your call and this will confirm exactly what we will do, when we are going to do it & how much it's going to cost you.
Our tasks are done rapidly as a result of our experienced appointment scheduling team who will figure out the very best route for the gutter cleaner to allow them to work probably the most distance-efficient and time-efficient route. This will save driving time and gasoline so that we can pass along the value savings to our customers.
They're going to contact you 24 hours before your job is due to begin and they can provide you an arrival window for our technician to visit.
The cleaning service professional will always, without exception, introduce himself to you, so if you're available, they'll ask to you be taken around the property or home & explain any issue he could possibly identify.
Before starting on the cleaning work, pictures are taken of the key areas that'll be worked on.
The rooftop is cleaned of debris, roofing shingle grit & fallen leaves first of all, employing an electric blower and a scoop to collect big leaf heaps.
Once the roofing is cleaned, we are going to eliminate dirt & leaves from your rain gutter utilizing collecting tools and trowels. All the debris is nicely bagged up while we do the job. Nothing gets thrown on to the floor or left on the rooftop.
The next step is checking out your downpipes & ensuring there aren't any clogs or blockages. We use special tools and equipment to take care of blockages and we can also locate obstructions which aren't always obvious on the outside.
Once done we take pictures of our finished work and share these with you by e-mail.
Furthermore, we give our invoices through e-mail and you might elect to pay us by cheque, hard cash, bank transfer, or payment link in safe email, - you may even pay off by credit card over the phone if you like
We generally get in touch with our clients following completion of the work to make sure they're content with the highest standards we attempt to offer.
Mainly because our high quality work and also have very high benchmarks on cleaning, we can give you a 45 days assurance of no blockages
If you're disappointed with the work which has been carried out, we're going to make sure to support and correct your grievances with no hassle
