Our Standard Working Procedures
First off, as soon as you make the first call, you will end up connected with one of our dispatchers located in Indian River County. Our dispatchers have got many years of working experience in gutter cleaning service and will provide you with the best help & services.
We will determine together with you the last time your gutters were cleaned and making use of satellite imagery we can look at & access your home.
With this particular information we are able to provide fixed-price charge for gutter and downspout cleaning and also cleaning up any clutter or perhaps leaves from the rooftop.
You will get a duplicate of the offer with all of the documents towards the end of the phone call and this would confirm exactly what we're going to perform, when we're gonna do it & how much it is going to cost you.
Our scheduling team will have earlier worked the very best route for them, so they can easily reach the job promptly and most cost efficient which will allows us to provide the perfect services and very best value saving on gasoline and time.
The team is going to contact you 24 hours before the cleaning services commence the work and will provide you an time space for the professional team appears, although a lot of our tasks are carried out when the customer isn't home
The cleaning service professional will always, with no exception, introduce himself to you, and if you are available, they will request to you be taken around the property and explain any problem that he may spot.
Before we start, we take photographs of all the main regions we are going to be working in.
The rooftop is cleaned of dirt, shingle grit and fallen leaves to begin with, employing an electrical blower as well as a scoop to gather large leaf heaps.
For quality standards, after the full cleaning and clear of your home's rooftop, we go to the gutter, cleaning leaves & debris from that utilizing specific tools such as trowels and collecting tools, we place all of this in bags since we thoroughly clean the workspace, and then, we are going to take those sacks with us which means you don't have to deal with them
With the gutters all clear we proceed to the downpipes, examining they are totally free and clear of blockages, we bring specific equipment and tools to remove any kind of blockages that may be there, we will also discover blockages that may well not be visible at initial look.
We will send an e-mail with pictures of all of the spots that have been cleaned once the job is completed.
Additionally, you will get by email, a receipt and invoice of the work done. There are lots of approaches to pay. You could pay by credit card over the phone if you'd like or you could choose the payment link within the email, by bank transfer, by check or by hard cash.
As soon as all is done, we get in touch with our customers and check out their point of view of the work in order to make sure that the task was completed as expected and with the highest quality our company offers
Simply because we are perfectionists and carry out our cleaning to accurate benchmarks, we're comfortable providing a 45-day no block assurance.
