Our Standard Operating Procedures
Our Polk County centered despatchers have many years of practical experience and they'll deliver expert support & services from the moment you call up.
We utilize satellite imagery to assess your home and discuss when your rain gutters were previously cleaned as well as what condition they are in right now.
A fixed price will be presented to you personally for the cleaning up of the roof structure whenever possible and clearance and cleaning of the gutters & downpipes around the home.
You will receive a copy of the bid with all of the documents towards the end of the call and this would confirm precisely what we are going to carry out, when we're gonna do it & the amount it will cost you.
We've got a team specialized on work schedules & timeframes, they will make sure that our work are executed promptly, they are responsible of the paths that the gutter cleaners take on, so, their role is find the very best route to the necessary locations in order to save time & take the best route, with this, not simply gas cost is actually saved but provides to you personally efficient cost.
Our gutter cleaning specialist will contact you 24 hours before your work commence day and will let you know their arrival time.
The cleaning service personal will, with no exception, introduce himself to you, and if you are available, they'll ask to you be taken across the residence & express any issue that he could possibly detect.
Before starting on the cleaning work, photos are taken of your major areas that are going to be worked on.
The roof is cleaned out of debris, shingle grit & fallen leaves first of all, employing an electric blower plus a scoop to gather large leaf heaps.
With the roof thoroughly clean & clear, we proceed to the gutter, eliminating leaves and debris with trowels and scooping devices, we bag up all of this debris as we clean up it, we don't leave it on your roof or dump it to the floor below - we do the job to the very best standards of cleanliness
With the gutters all clear we go to the downspouts, checking that they are totally free and clear of obstructions, we carry specific tools and equipment to clear any obstructions that could be there, we can also identify blockages that may well not be noticeable at first look.
Once done we take pictures of our completed job and share all those with you through email message.
You will also receive invoices and receiptsby e-mail so that you can pay out by cash, secure e-mail payment url, check, or bank transfer. If you like, you may also pay on the phone using a visa or mastercard.
We get in touch with each of our customers right after the work has been carried out to ensure that the task was successfully done to the high standards expected of us
Because we're perfectionists and execute our cleaning work to accurate benchmarks, we are more comfortable providing a 45-days no blockage guarantee.
If you're disappointed with the work which has been done, we will make sure to support and resolve your grievances with no hassle
