Our Standard Operating Procedures
Our Hillsborough County based despatchers possess many years of working experience and they're going to give professional support and assistance right from the moment you contact us.
We're going to evaluate your household using satellite images and having a short discussion with you on the condition of the rain gutters and details on when these were last cleaned.
A fixed price will be provided to you for the cleaning up of the roof structure when possible and clearance and cleaning up of your gutters and downpipes all-around your home.
You will receive a duplicate of the offer with all of the paperwork towards the end of your phone call and this would confirm exactly what we are going to complete, when we are gonna get it done and exactly how much it is going to cost you.
Our jobs are completed promptly thanks to our experienced appointment scheduling staff who'll figure out the very best route for the gutter cleaner so they can work out probably the most time-efficient and distance-efficient route. This saves traveling time & gas so that we could pass on the value savings to our clients.
You will get a phone call 24 hours before the scheduled task to provide you a window of arriving time when the professional is going to be there.
Be confident that when for whatever reason this changes, you'll be informed up-front, helping you save the wait, nonetheless, the most of our jobs are executed when the customer isn't in the house.
The cleaning personal will, without exception, introduce himself to you personally, so if you're available, they will request to you be guided all around the property or home and talk about any issue that he could possibly detect.
Prior to starting on the cleaning, pictures are taken of the major areas that will be worked on.
The roofing is cleaned out of debris, roofing shingle grit and fallen leaves first of all, employing an electrical blower plus a scoop to collect large leaf bundles.
For top quality benchmarks, right after the complete cleaning & clear of your homes roof, we turn to the gutter, cleaning fallen leaves and dirt from that using specific tools like trowels & collection equipment, we place all of this in bags since we thoroughly clean the workspace, then, we will take those sacks with us which means you don't need to take care of them
Now, with all the gutters totally cleaned, we proceed to check the state of the downspouts, to see if they're totally free of obstructions & 100 % clear, our staff is full equipped with the proper tools to clear out obstructions that could be a problem for the water to flow, in addition, we are capable to locate obstructions that won't be obvious or visible at first look
As soon as the job is done, we will take photos of it and then email them to you.
In addition, we deliver our bills and invoices through e-mail and you may elect to pay us by check, bank transfer, hard cash, or settlement link in secure e-mail, - you may even pay off by credit card on the phone if you like
When all is completed, we call our clients and always check their thoughts and opinions of the work to be sure that the task was carried out as expected and with the top quality we provide you with
We are going to come back to your home, with no fuss, & fix any concerns if we haven't surpassed your anticipations.
Our service package features regular planned cleaning up of rain gutters & downpipes to help keep your house protected. We will visit 2, 3 or 4 times a year according to your rain gutter layout & roof structure type in addition to what types of trees are actually bordering the home.
