Our Typical Operating Procedures
To start with, whenever you call us, you'll be connected with one of our very own Pinellas County based despatchers, our gutter cleaning despatchers have several years of practical experience in the industry and give professional guidance and assistance.
We use satellite imagery to examine your house & speak about when your rain gutters were previously cleaned out and what condition they're in at present.
A fixed price will then be provided to you for the cleaning of your roofing whenever possible & clearance and cleaning up of the rain gutters and downspouts around the house.
You will receive a copy of this bid & complete records by e-mail soon after the phone call, this confirms precisely what we will do, when we are going to do it, and just how much it will cost you
All our tasks are completed punctually thanks to our knowledgeable scheduling staff who'll discover the right route for the gutter cleaner so they can work probably the most time-efficient and distance-efficient route. This will save driving time & gasoline so that we could pass along the cost savings to our customers.
They are going to call you 24 hours just before your work is due to begin and they'll provide you with an arrival window for our tech to visit.
Often our tasks are done while the client is out since we are just working on the outdoors of the house. However if you are staying in for our team we will phone you if for any reason if the timing varies.
The cleaning service professional will, with no exception, introduce himself to you personally, so if you're available, they're going to ask to you personally be taken across the property or home and express any problem he may detect.
Before starting on the cleaning, photos are taken of your key areas that'll be worked on.
The roofing is cleaned out of debris, shingle grit & leaves to start with, employing an electrical blower as well as a scoop to gather large leaf bundles.
With all the roof structure thoroughly clean & clear, we move to the gutter, removing leaves/twigs & debris with trowels & scooping tools, we bag up all of this clutter as we clean up it, we don't let it sit on your roofing or dump it to the ground beneath - we do the job to the very best benchmarks of cleanliness
Our next step is checking out your downpipes & making certain there aren't any clogs or blockages. We utilize specialized tools and equipment to handle obstructions and then we can also discover obstructions which are not necessarily noticeable on the outside.
We are going to send an email with pictures of all the areas which were cleaned and cleared as soon as the job is done.
In addition, we issue our invoices & bills through email and you might choose to pay out us by cheque, cash, bank transfer, or payment link in secure email, - you can even pay by visa or mastercard over the telephone if you like
We generally get in touch with our customers after completion of the project to ensure they are pleased with the high benchmarks we attempt to provide.
Mainly because our superior quality work and also have highest benchmarks on cleaning, we can provide you with a 45-days warranty of no blockages
Our service plan offers regular scheduled cleaning up of rain gutters & downpipes to maintain your home protected. We are going to visit 2, 3 or 4 times every year based upon your gutter style and rooftop type along with what sorts of trees are around your house.
