Our Course of Action
Our Lake County based despatchers have got many years of experience and they can offer expert guidance & assistance from the moment you contact us.
Then we will look at your home using satellite images & speak with you when these were last cleaned out, along with the condition of the gutters.
A set price will be given to you personally for the cleaning of your roof when possible & clearance & cleaning up of your rain gutters and downspouts around your residence.
You will get a copy of the offer with all of the documentation towards the end of the call and this will validate exactly what we're going to complete, when we are gonna get it done & how much it will cost.
Our appointment scheduling team will likely have previously worked the right route for them, so that they can arrive at the work immediately and most cost efficient that will allows us to give you the top services and very best value saving on gas as well as time.
Our gutter cleaning technician will call you 24 hours before your job start day and is going to let you know their arrival time.
Rest assured when this changes for whatever reason you're going to be told ahead of time, helping you save from waiting around for us, although a lot of of our work is done when the customer isn't in the home
The cleaning service professional will, without exception, introduce himself to you, so if you're readily available, they're going to ask to you personally be guided across the property or home and talk about any issue he could spot.
Prior to starting on the cleaning, pictures are taken of your important areas that'll be worked on.
The rooftop is cleaned of dirt, shingle grit & fallen leaves first of all, employing an electric blower and a scoop to collect large leaf heaps.
Once the roof structure is cleaned out, we will clear away debris and leaves from the rain gutter using scooping tools & trowels. All of the debris is neatly packaged up as we do the job. Absolutely nothing gets thrown on to the floor or left on the roof.
With all the gutters all clear we go to the downspouts, examining that they're totally free and clear of blockages, we have tools & special equipment to get rid of any obstructions that may be there, we could also discover blockages that may well not be visible at first look.
We're going to send an email with pictures of all the locations that were cleaned out after the job is finished.
Additionally, you will receive by email, a receipt and invoice of the work carried out. There are lots of approaches to pay. You could pay by credit card over the phone if you prefer or you could click the payment link inside the e-mail, by bank transfer, by cheque or by hard cash.
You will get a call from our company right after the job has been completed to make sure you are happy with the work and also that the job was done to the highest standards that we guarantee.
At Ken's Gutters, we're perfectionists and so are pleased to provide every client a 45-day guarantee.
In case you are disappointed with the work which has been carried out, we are going to be sure to support & address your concerns with no problem
