Our Typical Operating Processes
Our Lee County centered despatchers possess many years of working experience and they'll give expert support & assistance from the minute you contact us.
Then we will look at your home using satellite imagery & check with you when these had been previously cleaned, and also the condition of the rain gutters.
By using this data we're going to provide a price tailored for your requirements to clean out your rain gutters and downpipes and if feasible we will clean up the leaves and rubble out of your rooftop.
Following your telephone call you will receive an email along with full written documents. We will confirm the price given over the phone and also the bid, describing the break-down of cost, exactly what job is going to be performed and when we are going to carry out the job.
Our scheduling team will likely have previously worked the very best route for them, so they are able to arrive at the work quickly and most cost efficient that will allows us to provide the very best service and best value saving on gas as well as time.
You will receive a call 24 hours prior to the scheduled job to provide you a window of arriving time when the professional will be there.
If this should change, you will be informed ahead of time so you don't need to wait around. Many of our work is performed without the client being residence too.
The cleaning personal will always, without exception, introduce himself to you, so if you're readily available, they will ask to you personally be taken around the property and describe any problem he may identify.
Just before we start, we just take photographs of all main places we are going to be working in.
We begin with the roofing, clearing it down of debris, leaves and roofing shingle grit, we make use of a blower to do this, and also utilize shovels to pick up big heaps of leaves.
For quality benchmarks, following the complete cleaning & clear of your home's rooftop, we turn to the rain gutter, cleaning leaves/twigs & dirt from that using specific tools like trowels and collecting tools, we place all of this in baggage as we clean the work area, and then, we will carry those bags with us which means you don't really need to take care of them
With all the gutters all clear we move to the downpipes, checking they are totally free and also clear of obstructions, we bring specific tools and equipment to clean any kind of obstructions that could be there, we can also identify blockages that might not be visible at initial look.
Once complete we take photographs of our carried out work and share these with you by email message.
You will additionally get billsby email so that you can pay by hard cash, safe email payment url, bank transfer, or check. If you like, you may also pay over the telephone using a charge card.
After all work is finished, we call our clients and check their opinion of the work in order to make sure that the job was completed as you expected and with the best quality our company offers
If you are not happy for any reason, we are going to gladly return & fix the problem.
We will guarantee a 45-days no blockage, as we are certain our work is going to be executed towards the top notch standard.
