Our Course of Action
First off, the minute you do make your very first call, you will be connected to one of our very own dispatchers situated in Lee County. Our dispatchers have years of experience in gutter cleaning and can give you the very best help and assistance.
We will figure out together with you the previous time your gutters were cleaned and cleared and utilizing satellite imagery we are able to examine and access your household.
A set price will be presented to you personally for the cleaning of the roofing when possible & clearance & cleaning up of your rain gutters and downspouts around the house.
Following your telephone call you will receive an email with full written paperwork. We will affirm the price provided over the telephone along with the bid, describing the break-down of price, precisely what job is going to be performed and when we can carry out the work.
Our appointment scheduling team will likely have earlier worked the best route for our cleaners, so they can arrive at the work punctually and most cost efficient which will allows us to provide you with the very best service & very best value saving on gasoline & time.
You will receive a phone call 24 hours before the scheduled task to provide you with a window of arriving time when the tech will be there.
The cleaner will always introduce himself to you upon arrival, and when you have time, we're going to walk around the residence along with you and you can indicate any troublesome areas.
Before starting on the cleaning work, pictures are taken of the main areas that'll be worked on.
The job starts on the roofing, cleaning up all the remains of fallen leaves, debris and stones. To do this process, we utilize a blower as primary device, among the list of other equipment we could mention shovels to pick up large bundles of fallen leaves
With the roof clean and clear, we go to the gutter, eliminating leaves/twigs & debris with trowels and scooping devices, we bag up all this clutter as we clear it, we don't leave it on your rooftop or put it to the ground beneath - we do the job to the highest benchmarks of cleanliness
Now, with the gutters totally cleaned, we turn to inspect the state of your downspouts, to find out if they're totally free of blockages & 100 % clear, our staff is fully equipped with the right tools to remove obstructions that will be a problem for the water to pass, in addition, we are able to detect obstacles that may not be apparent or visible at the initial look
Once complete we take photographs of our finished work & share all those with you by email message.
In addition, we issue our receipts and invoices through e-mail and you could choose to pay out us by check, bank transfer, hard cash, or settlement link in secure email, - also you can pay by credit card on the phone if that suits you
We call up our clients following the work has been completed to make certain that job was carried out to the highest benchmarks expected of us
