Just How Our Process Works
First of all, when you call us, you will be connected with one of our very own Hillsborough County based despatchers, our rain gutter cleaning despatchers possess years of experience in the industry and provide professional help & assistance.
Then we will look at your house employing satellite imagery and discuss with you when these were last cleaned out, and the condition of your rain gutters.
Using this details we're going to provide you with a price customized to you to completely clean your gutters & downspouts and if feasible we are going to clean up the leaves & rubble from the roof.
Following your telephone call you will get an email with full written documentation. We will affirm the cost given over the telephone along with the bid, describing the break-down of cost, what job will be undertaken and when we are going to get the job done.
Our scheduling team who has got the responsibility to make sure that all of our tasks are completed quickly, they happen to be in charge of working out the very best routes for our gutter cleaners so that they can show up at the jobs in the most time & distance efficient path, conserving gas & time driving permits us to give you the best value.
Our gutter cleaning technician will contact you 24 hours prior to your job commence day and will let you know their arriving time.
Be assured if this changes for any kind of reason you're going to be informed before time, helping you save from waiting around for us, although many of our jobs are carried out when the client is not at-home
If you are home once the rain gutter cleaner arrives, he's going to introduces himself and also ask you to walk all around the residence with him indicating any key problem areas to address.
Before we begin, we just take pictures of all the main areas we will be doing work in.
We will first use the leaf blower to clean off debris and fallen leaves from your roofing so all of this removed just before cleansing the gutters. All fallen leaves are going to be picked up with the shovels and bagged up.
Our gutter cleaning specialists do the job with very high benchmarks of cleanliness all through the work. They are going to next commence cleaning the gutters using scooping tools & bag up as they clean up, which means no clutter is left on the floor to clear up later and have blow away.
Now, with the gutters all cleaned out, we turn to check the condition of the downpipes, to find out if they are clear of blockages & 100 % clear, our team is well-equipped with the right tools to get rid of obstructions that will be a problem for the water to move, additionally, we are able to identify obstacles that won't be obvious or visible at first look
When the job is complete, we take pictures of it and e-mail them to you personally.
Furthermore, we send our bills & invoices through email and you could choose to pay us by check, cash, bank transfer, or payment link in secure e-mail, - you might also pay by credit card over the phone if you like
We contact all of our customers right after the job has been finished to ensure that the task was undertaken to the very high benchmarks expected of us
At Ken's Gutters, we are perfectionists and therefore are thrilled to offer every customer a 45-days guarantee.
If you're not happy with the work that's been carried out, we're going to make sure to support & correct your issues with no hassle
