Our Standard Operating Procedures
To begin with, once you call us, you'll be in touch with one of our very own St Lucie County centered despatchers, our gutter cleaning despatchers have got many years of experience in the business and give expert guidance & services.
Then we will look at your house utilizing satellite images & check with you when these were previously cleaned, and also the condition of your gutters.
Using this data we will provide you with a price tailored for your requirements to clean out your gutters and downpipes and if possible we are going to clean up the leaves & clutter from the rooftop.
Following your phone call you will receive an e-mail along with full written documents. We're going to affirm the cost provided over the phone and the bid, outlining the break-down of price, what job will be undertaken and when we can finish the task.
All of our tasks are carried out rapidly as a result of our knowledgeable scheduling staff that will figure out the right route for the gutter cleaner to allow them to work out probably the most distance-efficient and time-efficient route. This saves traveling time & gas so that we could pass along the value savings to the customers.
They're going to contact you 24 hours just before your job is due to start out and they'll give you an arrival window for our tech to attend.
The cleaning personal will always, with no exception, introduce himself to you personally, so if you're available, they will ask to you be taken all around the residence and express any problem he could possibly detect.
We are going to take photographs of the major of the working section prior to we start with the task.
The rooftop is cleaned of debris, shingle grit and leaves to start with, using an electrical blower as well as a scoop to gather big leaf heaps.
When the roofing thoroughly clean and clear, we proceed to the rain gutter, taking away leaves and debris with trowels & scooping tools, we bag up all of this debris as we clear it, we don't leave it on the roof or put it to the ground beneath - we get the job done to the very best benchmarks of cleanliness
Our next action is looking at your downpipes and making sure there aren't any clogs or blockages. We utilize specialized equipment and tools to address blockages and we can also find obstructions which are not necessarily visible initially.
Once the work is finished we take photographs of the job done and also will share these with you through email message. You will subsequently be able to see the pre and post work.
Additionally, you will receive by e-mail, a bill and receipt for the work performed. There are several approaches to pay. You can pay by card on the phone if you'd like or you may click on the payment link within the email, by bank transfer, by check or by cash.
We call up all our clients after the work has been carried out to ensure that the job was carried out towards the highest benchmarks anticipated of us
We are going to come back to your premises, without fuss, and fix any concerns if we have not surpassed your expectations.
