Our Standard Working Procedures
Call us and you will be in touch with one of the local Franklin County despatchers that has plenty of practical experience and will be able to provide professional assistance.
We will assess your residence using satellite imagery and having a brief talk together with you about the condition of the rain gutters and when they were previously cleaned out.
A fixed price will be provided to you personally for the cleaning of your roofing whenever possible & clearance and cleaning up of your rain gutters & downpipes all-around the house.
You get your own copy of the quote by email to validate exactly what we intend to do, exactly when we can do it and how much it's going to cost.
Our scheduling staff who has got the duty to make certain all of our jobs are completed promptly, they're in command of figuring out the very best paths for our gutter cleaners so that they can be present at the tasks in the most time and distance efficient route, conserving gas and time driving permits us to provide you with the best value.
You will receive a phone call 24 hours before the scheduled job to provide you a window of arriving time when the technician is going to be there.
If this should change, you will be informed in advance so you don't need to wait around. Many of our jobs are carried out without the client staying at house too.
The cleaner will introduce himself to you personally upon planned arrival, and when you've got time, we're going to walk across the residence with you and you may mention any troublesome areas.
Before the start of the job we take photos of your gutters and roofing and of the task about to be undertaken.
The roofing is cleaned out of debris, shingle grit and leaves to begin with, utilizing an electric blower along with a scoop to collect large leaf heaps.
For high quality standards, right after the full cleaning & clear of the roof, we go to the rain gutter, cleaning fallen leaves and dirt from it using specific tools like trowels & collecting tools, we place all of this in baggage since we clean the work area, then, we're going to take on those bags along with us which means you do not need to deal with them
With all the gutters totally clear we proceed to the downpipes, examining that they are free and also clear of blockages, we have tools and special equipment to remove any blockages that might be there, we will also discover obstructions that may well not be visible at first look.
When complete we take photos of the completed job and share these with you by email.
Additionally, you will receive by email, a bill & receipt of the work performed. There are plenty of ways to pay. You could pay by card on the telephone if you'd like or you could click on the payment link inside the email message, by bank transfer, by cheque or by hard cash.
We always call our consumers after completion of the task to make certain they are pleased with the high standards we attempt to provide.
Because we're perfectionists & conduct our cleaning work to exacting standards, we are more comfortable providing a 45 day no clog assurance.
Should you be not happy with all the work that's been carried out, we will make sure to support & resolve your grievances with no hassle
