Our Course of Action
Contact us and you'll be connected with one of our own neighborhood Polk County despatchers that has loads of practical experience and will also be competent to offer professional guidance.
We are going to examine your house utilizing satellite imagery and having a brief discussion together with you relating to the condition of the gutters and information on when they were last cleaned out.
Using this information we will provide a price tailored to you personally to clean your gutters and downpipes and when feasible we will clean up the leaves and rubble from your roof.
You will get a duplicate of the bid and complete documentation by email immediately after the phone call, this confirms exactly what we are going to complete, when we will perform it, and exactly how much it will cost
All of our tasks are completed promptly thanks to our knowledgeable appointment scheduling team who'll figure out the ideal route for the gutter cleaner to allow them to work out the most distance-efficient and time-efficient path. This saves traveling time & fuel so we can pass on the cost savings to our clients.
They will call you 24 hours before your job is due to start and they will provide you an arrival time frame for our tech to visit.
Be assured that if for whatever reason this alters, you're going to be informed up-front, saving you the wait around, nonetheless, the most of our works are performed when the client is not at home.
Immediately after arrival the cleaner will introduce himself to you personally and, when you're home and have the time, walk across the property with you to show you trouble spots.
Prior to the beginning of the work we will take pictures of the gutters and also roof and of the work about to be undertaken.
We will then initially utilize the foliage blower to clean dust & fallen leaves from the roof structure so all this cleaned before cleaning the rain gutters. All fallen leaves are going to be picked up using our shovels & bagged up.
As soon as the rooftop is cleaned out, we are going to take away dirt and fallen leaves from your rain gutter using scooping tools & trowels. All the clutter is neatly packaged up while we work. Nothing gets thrown on to the floor or left behind on the roof.
With all the gutters totally clear we move to the downpipes, checking that they're free and also clear of blockages, we have specific equipment and tools to clean any kind of obstructions that might be there, we can also identify blockages that might not be obvious at first look.
Once the work is completed we take photographs of all of the work done and will share these with you by email. You will then be able to see the pre and post.
We also issue our invoices through e-mail and you may opt to pay us by cheque, cash, bank transfer, or payment link in secure email, - you might also pay off by visa or mastercard over the phone if you like
Once all is done, we contact our clients and check their thoughts and opinions of the work to be sure that the task was done as you expected and also the high quality our company offers
Should you be unsatisfied with all the work that's been undertaken, we will be sure to support and resolve your grievances with no hassle
At Ken's Gutters, we are perfectionists and therefore are pleased to provide each client a 45-days guarantee.
