Exactly How Our Process Works
Firstly, once you contact us, you'll be in touch with one of our Citrus County based despatchers, our rain gutter cleaning despatchers have many years of working experience in the industry and provide professional support and assistance.
We are going to evaluate your home using satellite images and having a quick conversation with you on the condition of your rain gutters and when they were last cleaned.
Using this information, we will provide a fixed price bill for cleaning your gutters and clearing the downspouts, and when probable, also cleansing the leaves and rubble from your roofing.
You will get a duplicate of this bid and full records by email right after the call, this shows exactly what we're going to complete, when we will do it, and exactly how much it will cost
Our scheduling team who has the obligation to make sure that all our jobs are completed punctually, they are in charge of figuring out the right paths for our gutter cleaners to enable them to attend the tasks in the most time & distance efficient route, saving gas and time driving allows us to provide you with the best value.
They're going to contact you 24 hours before your job is due to start and they will provide you with an arrival window for our professional to attend.
When this should change, you will be informed ahead of time so that you don't need to wait around. Many of our work is done without the customer being home too.
Upon arrival the cleaning specialist will introduce himself to you &, when you are home and have the time, walk across the property together with you to tell you troublesome areas.
Before starting on the cleaning work, photographs are taken of your major areas that are going to be worked on.
We start out with the roof, clearing it down of leaves, debris & roofing shingle grit, we utilize a blower to accomplish this, as well as use scoops to pick up large bundles of leaves.
For high quality benchmarks, right after the full cleaning & clear of your home's roof, we proceed to the gutter, removing fallen leaves & dirt from that using specific tools like trowels & collecting equipment, we place all of this in baggage as we clean up the workspace, next, we will carry those bags with us so you don't have to deal with them
Our next action is examining your downpipes & making certain there are no clogs or obstructions. We employ specialized equipment to address obstructions and then we could also locate blockages which aren't necessarily obvious on the outside.
We will send you an e-mail with photos of all of the areas that have been cleaned and cleared after the job is finished.
Additionally, you will receive by e-mail, a receipt and invoice for the work carried out. There are various approaches to pay. You could pay by credit card over the phone if you'd like or you could click the payment link in the email message, by bank transfer, by cheque or by hard cash.
We contact all of our customers after the job has been finished to make certain that work was done towards the high benchmarks expected of us
Mainly because our high quality work and have very high standards on cleaning, we can easily provide you with a 45 days guarantee of no blockages
Just in case you are not satisfied with the work which has been done, we're going to be sure to support & sort out your complaints with no problem
Our service plan offers frequent planned cleaning of rain gutters & downspouts to keep your home protected. We will visit 2, 3 or 4 times a year based upon your gutter layout & roof type in addition to what kinds of trees are actually around your home.
